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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,284 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,284 reviews

September 21, 2024

They do a great job servicing my car and let me know of any vehicle issues More

by jimmypat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 22, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2024

Timely appointments work. Easy checking friendly staff. No pressure to. make additional repairs. Did send video showing tire wear More

by Tom.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Sep 22, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Ford parts rather than substitute is guaranteed when repair work is done. Good work. Thanks More

by fayjimmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shea service Agent
Report | Print
Sep 20, 2024 -

Rockwall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 18, 2024

Great service. Understood my needs and preferences without being too insistent on more maintenance services. More

by mrjaramillo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Sep 20, 2024 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2024

Easy buying experience. Fast to get in and out. Stephen the salesman was easy to work with. More

by matt3652002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Sep 21, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Stephen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

It was a pleasant experience overall I will definitely recommend Rokwall Ford to anyone looking to purchase a new truck More

by Vio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody & Marc
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Sep 20, 2024 -

Rockwall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 17, 2024

Fast and friendly service. I was consulted on the repairs, and everything was done on time. More

by Skibum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Report | Print
Sep 20, 2024 -

Rockwall Ford responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 17, 2024

My service writer was Merri Jordan and I could not have been more please by her generosity and understanding my situation. She worked hard and went above and beyond what I expected. I’ll never go to anothe More

by TCruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Report | Print
Sep 20, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Merri! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2024

Carlos got us in and out super fast like we told him we wanted it to be up front More

by Nathaniallawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
Sep 20, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2024

Impressed with ease of transaction and professionalism was top notch! Will be a return customer for future vehicles More

by kss528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin, Rob Hill
Report | Print
Sep 20, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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