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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,555 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,555 reviews

February 19, 2025

We had a mobile oil change and tire rotation done at our home for the first time. Great service and the technician went above and beyond to make sure we were satisfied! I will definitely be using their se More

by kristihightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton was the advisor and I do not know the techs name that came out but he was amazing
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Feb 21, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

February 18, 2025

I live Rockwall Ford they have always been very nice and respectful and send me discount coupons. I will always go to Rockwall Ford. More

by mrsdsoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK Ashcroft , Thomas Souter
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Feb 19, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Kieth was responsive and got my truck finished / me on my way efficiently and satisfactorily. More

by atruark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth
Report | Print
Feb 21, 2025 -

Rockwall Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

The service advisor Madison was very thorough in keeping us informed about our vehicle. She gave us an estimate for how long ww would be without our vehicle. More

by lavonn
Recommend Dealer
Yes
Employees Worked With
Adison
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Feb 19, 2025 -

Rockwall Ford responded

Hello Lavonn, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

The people working the service center are effective in communicating and value the customers time. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 19, 2025 -

Rockwall Ford responded

Hello Roger, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2025

The whole experience was very professional and pleasant. Highly recommend Rockwall Ford for your next auto purchase. More

by Kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, John and Jimmy
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Feb 19, 2025 -

Rockwall Ford responded

Hi Kristi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 15, 2025

Princeton had my vehicle ready to go as promised. Great customer service. Thank you again. More

by Raudilet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Report | Print
Feb 18, 2025 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2025

Matt Langham did a great job helping me find a vehicle. Took his time listening to my requirements, searched inventory, discussed various options and tradeoffs. In the end I have a car that fits my needs More

by Hollas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Langham
Report | Print
Feb 18, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Thank you, and have a fantastic day!

February 15, 2025

Good communication and got the job done in no time. I really appreciate Rockwall Ford for helping me. More

by peedijo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Feb 18, 2025 -

Rockwall Ford responded

Hi, we appreciate your positive review about your recent experience with us! We hope you have a great day!

February 14, 2025

I have had a great experience working with the service technician, Oscar, at Rockwall, Tx Ford dealership. He has been extremely communicative and has done everything to work with me on the issues I was h More

by Flonigro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Feb 18, 2025 -

Rockwall Ford responded

Hello Flonigro, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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