Rockwall Ford

dealership dedication to customers has greatly improved in last couple years. seem to recognize the importance of customer satisfaction. was very satisfied with last visit. needed problems were addresse in last couple years. seem to recognize the importance of customer satisfaction. was very satisfied with last visit. needed problems were addressed and corrected. like the new attitude. Kris listened and noted all my concerns for tecs to address. very satisfied! More

Our Salesman JJ and mgr Karl were exceptional in working our purchase. We drove from Houston for a particular vehicle and had an excellent experience. our purchase. We drove from Houston for a particular vehicle and had an excellent experience. More

They were quick, efficient, nice and helpful . I was able to make a same day appointment, got helped right away and was kept in the loop. to make a same day appointment, got helped right away and was kept in the loop. More

Gary Wells took great care of us. Followed him from another dealership. Great facility with good people. Have a new car, will be back. I have a new service center another dealership. Great facility with good people. Have a new car, will be back. I have a new service center More

the dealership stand for name, the first vehicle, I purchase from them in 2001, the service is superb ,even you diidnt buy vechile from rockwall ford, but you get excellent service. purchase from them in 2001, the service is superb ,even you diidnt buy vechile from rockwall ford, but you get excellent service. More

Gary in service will take care if your vehicle needs More

They listen to your requests and are very attentive and get the job done right! get the job done right! More

JJ took care of me and I had my new truck in a couple of hours. hours. More

They gave me a quote of $430 for repairs. When they were done the charges were over $700. No one communicated the additional charges to me. I went back to check the text they had sent me, to make sure I had done the charges were over $700. No one communicated the additional charges to me. I went back to check the text they had sent me, to make sure I had read it correctly. It had disappeared. That seems awfully suspicious. They miss lead me the entire way. More

Brought my 2020 King Ranch F150 in for first service and a couple of warranty items. Melissa was great and kept me updated on status since they had to order parts. The truck had just been washed before go a couple of warranty items. Melissa was great and kept me updated on status since they had to order parts. The truck had just been washed before going in so I don't know if they routinely wash vehicles, but I was surprised they didn't vacuum the interior. Maybe that is unrealistic, but my Mercedes always comes back from service washed and vacuumed. More