Rockwall Ford

Oscar was very communicative and was able to help me get my truck back after hours when I was stuck in traffic. my truck back after hours when I was stuck in traffic. More

Alisha quickly greeted us and took care of getting my truck serviced and returned. i did not have to wait long compared to other places i have taken my vehicle to. truck serviced and returned. i did not have to wait long compared to other places i have taken my vehicle to. More

Although it was crowded, they honored my appointment and had me in and out in less than two hours. had me in and out in less than two hours. More

Appt date and time made via app when I wanted. Met promptly by rep and time was as projected. Met promptly by rep and time was as projected. More

Great customer service and support. Been using them for a few years now and would recommend them to anyone for their automotive service needs. Been using them for a few years now and would recommend them to anyone for their automotive service needs. More

Juan, my service advisor was informative and kept me abreast of the service needed on my Expedition. Quality workmanship as well abreast of the service needed on my Expedition. Quality workmanship as well More

Excellent service and a great service representative. I was able to get a convenient service date and time. Very happy and I will recommend it to other people. I was able to get a convenient service date and time. Very happy and I will recommend it to other people. More

Carlos is an excellent salesman. Made sure we were taken care of and gave us a great deal. We would definitely consider purchasing another car from Rockwall Ford in the future. Made sure we were taken care of and gave us a great deal. We would definitely consider purchasing another car from Rockwall Ford in the future. More

Matt and Bruce were great in the sales office. I appreciate them working with me. Once we moved to the paperwork part of the deal I was asked over and over again about the extended warranty. A I appreciate them working with me. Once we moved to the paperwork part of the deal I was asked over and over again about the extended warranty. After saying I wasn't interested she asked me multiple times why I didn't want it. Then continued to push it on me. No, I'm not interested, I don't want extra coverage, I don't want to pay for it all should have been good enough responses for her. But then she asked me What do I think will happen to my car when it hits 60,000 miles?? After mentioning I had people waiting for me in the lobby I was still asked about the paying for the warranty. A process that should have taken maybe 20-30 minutes since the car was decided on beforehand was drug out way too long. More

Keith was great. Already kept me notified. Did an awesome job. Happy customer. Would be back again Already kept me notified. Did an awesome job. Happy customer. Would be back again More