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Rockwall Ford

Rockwall, TX

4.7
1,532 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,532 reviews

August 16, 2022

It was great working with this dealership! The whole process went very quick and smoothly. More

by Mbelliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Dotson
Aug 16, 2022 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went smoothly. We thank you for your business and look forward to your next visit!

August 15, 2022

Friendly, caring, and kind. I never have any problems with service when I come here More

by tamaranixon903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 16, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

August 10, 2022

They did everything and at a timely matter That is why I always come back More

by Lord4512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 10, 2022 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

August 08, 2022

They have always worked with me regarding the cost. I appreciate Rockwall Ford helping me. More

by Sandersd95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Dick
Aug 08, 2022 -

Rockwall Ford responded

Thank you, we appreciate the feedback!

July 22, 2022

Scheduled oil Change for 1 o’ clock , service completed at 3 o’clock. Not sure why an appointment is necessary. More

by BLLY_WELSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 25, 2022 -

Rockwall Ford responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Gary Wells the Assistant Service Manager will be reaching out to you soon to assist.

July 21, 2022

Worst experience ever, low ball your trade in, Morris is a con, do not use More

by Bam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morris
Jul 22, 2022 -

Rockwall Ford responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Buddy Mays, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Jeffrey Hicks General Manager jhicks@rockwallford.com

July 20, 2022

Great Service sums it up. And that what I always deceive at Rockwall Ford. Gary Wells helped me the last time I was in and he made sure I was take care of from start to finish More

by Lenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Jul 21, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 11, 2022

Keith at Rockwall Ford explain everything that my vehicle needed to have done. He also told me the time for the service and kept me informed and how much time was left. Thanks Keith! More

by Julie G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 12, 2022 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words!

July 01, 2022

My salesman, Bruce Feagin was great. No pressure, no BS. Honest, simple, easy. Best new car sales experience I have had. Thank you, Bruce. More

by kfedosky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
Jul 06, 2022 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 29, 2022

Carl Stephens was a really great salesperson. Was patient, informative & a great personality. Karl, sales mgr., was great also. I sold chemicals and flood equipment for 10 years. More

by Endoftimes1914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stephens, Karl K.
Jun 30, 2022 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

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