
Rockwall Ford
Rockwall, TX
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Excellent Sales team. Quick and Easy purchasing experience. I'm now a customer for life. The Price of the vehicle wasn't marked up beyond MSRP which is not typical in Quick and Easy purchasing experience. I'm now a customer for life. The Price of the vehicle wasn't marked up beyond MSRP which is not typical in this market. Good group here. More
Marc answered all my questions and went over the new features of the 2022 truck and compared it to my 2011 truck. He made sure the extra things were taken care of promptly. He was reasonabley easy to g features of the 2022 truck and compared it to my 2011 truck. He made sure the extra things were taken care of promptly. He was reasonabley easy to get in contact with (his cell worked best). The dealership phone system did not seem to work for me. I had to order my truck and he let me know the process and followed thru all along the way. I was a little disappointed that the delivery price was slightly higher than what it was when I ordered it. I wish they would have stated that up front but considering the environment we are in today I was not totally surprised. More
Took my Escape in for oil change and a recall item. Quick check-in and courteous, was told that the work would take at least 2-3 hours. their shuttle service is very efficient. The re-call and oil c Quick check-in and courteous, was told that the work would take at least 2-3 hours. their shuttle service is very efficient. The re-call and oil change was completed within the time frame. Very pleased with the Service Department. More
Quick check-in and courteous. Service area was clean and friendly. Was met by Service Advisor upon pick up. Didn't have to wait. Service area was clean and friendly. Was met by Service Advisor upon pick up. Didn't have to wait. More