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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,665 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,665 reviews

July 01, 2025

Great service, fast and affordable. The advisors are honest and very professional. Been going there for years and will keep going. More

by rricardo.rodriguez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
Report | Print
July 01, 2025

Easy check-in, waiting room clean. Fairly quick service! Price for ‘The Works’ best in the area. Always have my services done here! More

by hondo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
June 30, 2025

Rockwall ford service has always been top tier. I will continue to use them to service my vehicle. Thank you. I can't remember my service advisors name but the young kid was impressive! More

by maurice.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
June 29, 2025

Made an appt for 7:15 am and indicated I needed to be out by 8:45. They got me out by 8:05! More

by skjohnson41672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Report | Print
Jun 30, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 27, 2025

I have never met a better service advisor team that really tries their absolute best to make sure that things go smoothly and efficiently. Even if something does happen to happen, as we are all human More

by tee1143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (advisor), Shae (advisor), Anthony (parts)
Report | Print
Jun 27, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 27, 2025

I would recommend this dealership to anyone. Shelia killed it with my ranger. Joe Tigert More

by joetigert66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
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Jun 27, 2025 -

Rockwall Ford responded

Hi, thanks for your praise and kind comments about Shelia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

Juan in service is always friendly, smiling, and knows his clients. He is attentive and respectful, and always does what he says. Juan is my go to service advisor. More

by Miguel Caballero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 29, 2025 -

Rockwall Ford responded

Hello Miguel, we appreciate your positive review about your recent experience with Juan! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

chris at the service desk took good care of my 2019 ranger not once but twice this year by honoring the coupons ford sends out even though expired. fast service too More

by Hollongh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Report | Print
Jun 29, 2025 -

Rockwall Ford responded

Hello, we're happy to hear you had such a positive experience with Chris! We do hope we can be of assistance in the future. Take care!

June 27, 2025

Rockwall ford is always so helpful! They make sure the process is so easy and seamless! More

by heather_mor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
Report | Print
Jun 29, 2025 -

Rockwall Ford responded

Hello, we're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 27, 2025

I had a great experience dealing with the service department at Rockwall ford dealership . Couldn’t ask for better. More

by elder_rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jun 30, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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