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Rockwall Ford
Rockwall, TX
1,282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 25, 2024
I had $350 of work done on my F150, they checked my tire pressure at 35 psi but didn’t air up to the recommended 38 psi, a while back my wife’s equinox was in for service and I mentioned I had a slow leak i pressure at 35 psi but didn’t air up to the recommended 38 psi, a while back my wife’s equinox was in for service and I mentioned I had a slow leak in r rear and to check air pressure to 35 psi to all tires, they called me and said I had a nail in two tires. I didn’t want to pay what they asked to repair leaks, and they didn’t add air to any of my tires then. Why even check the tires if you’re just gonna say, hey your tires are low? Also More
by hank
Employees Worked With
Aysia
November 24, 2024
Adviser was very attentive and knowledgable about the tasks that was going to take place I would recommend this dealership and adviser for service. tasks that was going to take place I would recommend this dealership and adviser for service. More
by Jaquez
Employees Worked With
Princeton
November 20, 2024
Zero rating ---BEWARE-GO SOMEWHERE ElSE! ! Had a very bad experience when I bought my Ford Maverick from Rockwall Ford in the past but my husband wanted to give them another chance. Took my ! Had a very bad experience when I bought my Ford Maverick from Rockwall Ford in the past but my husband wanted to give them another chance. Took my 2019 F150 in because when I turned the heater on only cold air would blow. There was no noise/clicking - just strong cold air blowing through all the vents. Took it in- was told that the temp actuator has failed and needed to be placed only (over $800). Agreed to have it done. After it was completed - they informed me that NOW since the temp actuator is fixed-the transmission coolant heater control valve is partially closed and needs to be replaced ($1000 initially then spoke to the manager and the priced was decreased to $667- I declined). I was told warm air is blowing but not as strong as it should be. When my truck was returned- I cannot tell anything was done. The same COLD AIR is still blowing!!!! NO IMPROVEMENT WHATSOEVER!!!!! Please Please stay away from this place. More
by Icecoldbammy
Employees Worked With
Prince
November 19, 2024
Service leader was very courteous and helpful. Everything was done as described and explained to me before and after the service activities. Waiting area is convenient. Everything was done as described and explained to me before and after the service activities. Waiting area is convenient. More
by Ja191@sbcglobal.net
Employees Worked With
Don’t recall his name
