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Rockwall Ford

Rockwall, TX

4.8
1,641 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,641 reviews

June 10, 2025

Kris Wade as always is an excellent service advisor. He made my time here simple and easy and answered all my questions in a very professional way. More

by Kevin R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
June 10, 2025

I trust them explicitly with my vehicle maintenance and repair requirements. I have for 10 years now. More

by Rdhaskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell and Kris
June 07, 2025

The service team was awesome. Tina my service lady was awesome very knowledgeable and helpful 😀 she did a great job. I' very Satisfied and happy 😊 thank you Tina More

by Eddie tutt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tina Kay ashcrofit
June 07, 2025

Juan Avalos was a great service advisor. He listened to all of my concerns and got everything handled. He was professional, helpful, and responsive! More

by jlavila
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Avalos
June 07, 2025

Great dealer, great customer service. They take care of their customers and especially service customers More

by valid_essay08
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Merri
June 06, 2025

Merri was so helpful! She answered all my questions and got the car back same day. More

by ApathyFern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
June 06, 2025

Ozzy was Outstanding! Listened to my vehicle concerns, showed me the issue, as well as introduced me to the technicians that would work on my vehicle. Offered a significan More

by rradams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
June 06, 2025

I had an amazing experience today at Rockwall Ford. Got there with my F150 for a recall work, but overall experience was exemplary. Merri at the service treated me with utmost respect and set up everyt More

by tomy259
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Merri
June 05, 2025

Service dept great as usual Moses is the best and is very thorough. Great dealership More

by jrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
June 05, 2025

Service Communication is great! I was updated often and service is timely. Highly recommend the service department More

by Drain78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Jun 08, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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