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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,668 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,668 reviews

July 07, 2025

Had an oil change in July. Had appointment at 10am truck finished at 11am. Great customer service and great price. More

by Jonkave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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July 03, 2025

Do not do business with them! Sold a truck with the wrong tailgate! Liars!!!! Bad Business More

by nlangley66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry Athertron, Trevor Horton
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Jul 03, 2025 -

Rockwall Ford responded

We apologize that despite our efforts, we were unable to fully address your concerns. We understand your disappointment, and we value your business. If there's anything we can do to change your perception of our dealership in the future, please don't hesitate to reach out. We would appreciate the opportunity to earn your trust back. Jeff Hicks General Manager jhicks@Group1Auto.com

July 03, 2025

Anthony and Moses are great service advisors service was performed on time and correctly the first time. I have been going to this dealership Rockwall Ford now group one of Rockwall great people here from t More

by fasterhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Moses
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Jul 04, 2025 -

Rockwall Ford responded

Hi, we're happy you found Anthony and Moses to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2025

Easy check-in, waiting room clean. Fairly quick service! Price for ‘The Works’ best in the area. Always have my services done here! More

by hondo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Jul 02, 2025 -

Rockwall Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Great service, fast and affordable. The advisors are honest and very professional. Been going there for years and will keep going. More

by rricardo.rodriguez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
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Jul 02, 2025 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2025

Rockwall ford service has always been top tier. I will continue to use them to service my vehicle. Thank you. I can't remember my service advisors name but the young kid was impressive! More

by maurice.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Jul 01, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 29, 2025

Made an appt for 7:15 am and indicated I needed to be out by 8:45. They got me out by 8:05! More

by skjohnson41672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
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Jun 30, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 27, 2025

I have never met a better service advisor team that really tries their absolute best to make sure that things go smoothly and efficiently. Even if something does happen to happen, as we are all human More

by tee1143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (advisor), Shae (advisor), Anthony (parts)
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Jun 27, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 27, 2025

I would recommend this dealership to anyone. Shelia killed it with my ranger. Joe Tigert More

by joetigert66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
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Jun 27, 2025 -

Rockwall Ford responded

Hi, thanks for your praise and kind comments about Shelia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

Juan in service is always friendly, smiling, and knows his clients. He is attentive and respectful, and always does what he says. Juan is my go to service advisor. More

by Miguel Caballero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 29, 2025 -

Rockwall Ford responded

Hello Miguel, we appreciate your positive review about your recent experience with Juan! Feel free to reach out to us if you need anything. Have a wonderful day.

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