
Rockwall Ford
Rockwall, TX
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I got a valid offer for my truck, then gave them my specific requirements, a short time later they emailed me about the truck. It was perfect! They spelled out exactly what they needed to get the paper specific requirements, a short time later they emailed me about the truck. It was perfect! They spelled out exactly what they needed to get the paperwork completed. I got to the dealership signed the paperwork and was on the road in my new truck in 55 minutes! More
Shae earned my trust back after a not so stellar appointment last time at Rockwall Ford service! Shae communicated clearly, listen to my concerns and had both my vehicle and my husband’s out in abou appointment last time at Rockwall Ford service! Shae communicated clearly, listen to my concerns and had both my vehicle and my husband’s out in about 2.5 hours. Rockwall Ford was offering a Free oil changes for one day only to all military personnel the day that we went in. It was a very generous offer. Yes, we chose to do some additional services that we already knew was needed, therefore the offer worked for both parties. I had been looking for a new service provider at Rockwall Ford since the one that we trusted left over a year ago. Shae earned my trust and I will request him the next time I schedule a service appointment at Rockwall Ford. More
Quick and excellent service. My advisor was great. I purchased a cap for my truck and the parts guy was a lot of help as well. My advisor was great. I purchased a cap for my truck and the parts guy was a lot of help as well. More
MERRI JORDAN is the SERVICE PROVIDER MERRI was Quick to understand my Situation Listen took Action Immediately Kept me informed Took my situation and communicated with me Made me very comfortable understand my Situation Listen took Action Immediately Kept me informed Took my situation and communicated with me Made me very comfortable More
After having my car for seven days, one of the things I asked her to do was to change my oil I didn’t realize they didn’t do it until I was almost home with my car. Very upsetting. asked her to do was to change my oil I didn’t realize they didn’t do it until I was almost home with my car. Very upsetting. More