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Rockwall Ford

Rockwall, TX

4.7
1,499 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,499 reviews

March 15, 2025

The service agent was very kind and knowledgeable. They were very accommodating and provided an interesting loaner car; a model that I not considered purchasing but had wanted to drive. These folks kn More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Merri
March 15, 2025

We had a great experience at Rockwall Ford with Rob Hill and Team! My 19 year -old son Jake was in the market for a new truck that he can drive when he goes away to college. The professionalism shown by Ro More

by jp3925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hill, Matt Langham
March 13, 2025

My service advisor TK is always there to help me with anything my vehicle needs. I have serviced all my autos at this dealership for years. I appreciate the work and help that they offer. I will continue More

by cartergirls304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
March 13, 2025

MY service representative was very informative, I appreciated his assistance . I received my car timely More

by Linda.brookslee51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Javier
March 11, 2025

I couldn’t believe how fast they were. Always the best service. James was great! More

by synth-cartons8v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 11, 2025

I went to Rockwall Ford for service on my Ford Escape Active. Kris was my representative. Kris was very professional. I was very happy with the service More

by EttaEtta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
March 11, 2025

Great guy. Always does what he says. Shop lost my tire air stem caps, and he replaced them before I notice. Highly recommend working with Juan. More

by centric.thrift6m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
March 11, 2025

They took such great care of me and my car. They were always eager to help and did a wonderful job. More

by Hannah Hooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Mar 14, 2025 -

Rockwall Ford responded

Hello Hannah, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 10, 2025

Rockwall Ford has been servicing my Maverick for sometime and I am very pleased. Well staffed with knowledge and courteous people. Highly recommend Merri Jordan. A pleasure to work with. More

by Spike911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Mar 13, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope you have a great day!

March 10, 2025

Service department has always treated me good and taken car of my car since 2019. Very satisfied. More

by delragan61Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher,Wad
Mar 13, 2025 -

Rockwall Ford responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Mar 13, 2025 -

delragan61Del responded

Rockwall Ford service has always been professional, courteous and affordable.

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