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Group 1 Chrysler Dodge Jeep Ram Rockwall
Rockwall, TX
1,191 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,191 reviews
August 27, 2026
Compared to other dealerships i have been to, i would say in my opinion, the Chrysler Dodge Jeep Ram Rockwall has a friendly environment and good time management. in my opinion, the Chrysler Dodge Jeep Ram Rockwall has a friendly environment and good time management. More
by jelani T
Employees Worked With
Austin Hickey
August 27, 2026
Facilities are old/outdated & service is extremely slow. Four hours for oil change, 5 tire rotate and balance and when I got home my washer fluid was empty Four hours for oil change, 5 tire rotate and balance and when I got home my washer fluid was empty More
by Ty
Employees Worked With
Unknown
August 26, 2026
They have found and fixed several things under warranty fixed several things and warranty. One big one that I took to a shop that the other shop couldn’t find. I have a reasonable price prices on syntheti fixed several things and warranty. One big one that I took to a shop that the other shop couldn’t find. I have a reasonable price prices on synthetic oil changes and they don’t try to oversell me. Nobody came to me to convince me to get new air filters during the oil change. Most other dealers and the quick lube places would have. More
by Wyatt44
Employees Worked With
Jessica
August 24, 2026
Cannot get radio issues resolved. Scheduled appt, then told when I was there for appt, I have to come back at 7 am wait in line for service, then leave my car for who knows how long. Scheduled appt, then told when I was there for appt, I have to come back at 7 am wait in line for service, then leave my car for who knows how long. That is unacceptable since I purchased the car less than 2 years ago and have repeated problems with the same components. Let alone I had to point out the short in the cabling harness based on symptoms. Technician never looked at it. More
by Dissatisfied
Employees Worked With
Several
August 22, 2026
Worst customer service from the moment you walk in I regret going to this dealership. Only went for an oil change and was there for almost 4 hours. When the dealership was empty. regret going to this dealership. Only went for an oil change and was there for almost 4 hours. When the dealership was empty. More
by ortizroofing469
Employees Worked With
I don’t know
August 17, 2026
My service rep Christina was GREAT. The rest was satisfactory and disappointing. The AI phone system was terrible and the service inspection done was a flat out lie. They passed things The rest was satisfactory and disappointing. The AI phone system was terrible and the service inspection done was a flat out lie. They passed things that were very clearly not up to standards. Ie windshield wipers, tire tread and tire pressure. I was there for an oil change not an inspection so I just in formed my service rep Christina of what they had done. More
by Red_Nickel41
Employees Worked With
Christina in the service department
