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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
4.6
961 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 961 reviews

August 01, 2023

Another excellent experience today at Rockwall Dodge Service Center. Kane Patterson was my Service Advisor and help walk me through what I needed today, including a review of what my next appointment wi More

by Joey Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Patterson
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Aug 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad you had such a wonderful experience with us!

July 30, 2023

It took 3 hours for an oil change. I made an appointment and they advertise an express lube lane. Not impressed with the waiting area. More

by Papabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
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July 27, 2023

Need to check every detail in the invoice every time I visit them or I get over charged. This time I didn’t and they charged me $20 extra dollars without telling me; I didn’t checked it and, as usual, th More

by Alvaro Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Searcy
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July 27, 2023

Justin at the service department kept me posted thru out the process. Others did not. More

by Challenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Report | Print
Aug 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We appreciate you taking the time to leave us this feedback.

July 22, 2023

No other words than excellent service. Kane made sure I was taken care of with everything I needed. More

by salvador6.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
Report | Print
Aug 03, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are glad we could help!

July 22, 2023

They have performed the service on my Ram Rebel since I purchased it. Always kind and helpful. They are really a great team. More

by Sparks
Recommend Dealer
Yes
Employees Worked With
Kane
Report | Print
Sep 06, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 20, 2023

Dusty Darrow has taken good care of me and my 2017 Chrysler Pacifica for about three years and so far she has been great. She is good when you call her for any service questions also. Thank you Dusty More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
Report | Print
Aug 01, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words about Dusty! We are thrilled that you had such a great experience here with us! We thank you for your continued business and look forward to your next visit!

July 18, 2023

Very professional, great service. Scheduling on my computer was very simple, Nice wait room area. More

by Drt4320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Report | Print
Jul 24, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for being our customer, we appreciate your kind words!

July 18, 2023

Excellent attention ,happy for the service for me car y for me, and thanks for everything More

by Alicemld12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Report | Print
Jul 24, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for being our customer, we appreciate your kind words!

July 18, 2023

Always treated me right. Bought 3 new vehicles wii by again. The service dept has always been excellent. Very satisfied with my overall service experience More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain and Erica
Report | Print
Jul 24, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your continued business and look forward to your next visit!

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