Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.5
1,209 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,209 reviews

October 14, 2026

Knowledgeable staff, quick to get to your needs, they listen to what you are asking. More

by Chris.shahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Savage
Print
October 10, 2026

My confidence and trust in the work done by this dealership is very low. I will not use this dealership again More

by Fxsb18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Print
Oct 14, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for your feedback. I’m sorry to hear about the issues you experienced with our service department. I would appreciate the opportunity to speak with you directly and work toward resolving your concerns. Please feel free to contact me at your convenience. James Holloman Service Director 214-882-6328

October 07, 2026

Dealership could be updated. However, nice folks no pressure and good selection of Jeeps, and Rams. More

by Texasmopar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Print
Oct 10, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for your feedback, Texasmopar. We're glad to hear you had a positive experience with our team and enjoyed our selection of Jeeps and Rams. We appreciate your input regarding the dealership's updates. Your support means a lot to us as we strive for professionalism and integrity in everything we do.

October 07, 2026

Excellent experience with the service department! Austin was great! The Rockwall Dodge house is the best! More

by ballardjg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Print
Oct 12, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2026

The service advisor took good care of me but I will not do business with this dealership again I did not know they are card only they don’t take cash I refuse to do business with a business that doesn’t ta More

by agossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the persons name
Print
Oct 06, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for your kind words, agossett! I'm glad to hear that our service advisor took good care of you. I apologize for the inconvenience regarding our cashless policy; we strive for customer-centric service and appreciate your feedback as we work to improve. We hope you'll consider visiting us again in the future.

October 01, 2026

I’ve been letting Rockwall dodge service my 2022 ram promaster since 2023 and they are the best. More

by Upperroom2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney swift
Print
Oct 02, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2026

Harry, have vehicle ready for me when i arrived. Harry gave me the 411 and i purchased. deal was great! More

by continuousbuzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry
Print
Oct 02, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 01, 2026

Justin, our service writer, was great. He was courteous, helpful, and thorough. He caught that I was also due for an oil change so I could get that accomplished at the same time as the tir More

by Erikacrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Print
Oct 10, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2026

Austin was great and kept me informed throughout the service. My overall wait time was reasonable due to no appointment was set. More

by cstanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Print
Oct 07, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy you found Austin to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. If you have any further questions, please don't hesitate to reach out!

September 29, 2026

Very easy dealership to do business with. Working out of state and buying over the phone isn’t easy but these guys made everything feel smooth. Huge shoutout to everyone involved. 10/10 More

by hjgarcia2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harry, Sherlly
Print
Sep 29, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are so happy to read such a great review about Group 1 Chrysler Dodge Jeep RAM Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
121