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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
961 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 961 reviews

September 20, 2023

Great fast service, will recommend to friends in the future, A+ service, should have been 5 days before they got to my truck, was only 1 day. More

by tomschlichting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 23, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great and fast service experience and that you plan to recommend us to friends in the future. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 17, 2023

Thanks Dusty for your great service. You did exactly what you said you were going to do More

by Chryslergirlee
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Sep 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled that Dusty provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 15, 2023

Christina is very polite and very helpful. . I like how she put customers first . Thanks you More

by Mr Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Sep 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled that Christina provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 15, 2023

Quick & efficient Customer service was wonderful & pricing was pretty spot on. Text messaging system was very helpful More

by kristenforrester2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Sep 15, 2023 -

kristenforrester2010 responded

Dusty was very informative. Was not happy that my check engine light came on the day after my oil change. Had it checked & it was the code for a new sensor. I will be bringing it back in.

September 13, 2023

Justin Kirby was very professional, kind, and explained what my vehicle needed. A water pump had to be ordered. It was at the service center within 24 hours. My appointment time for the following day was s More

by Carolyn Flanagsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kerby
Sep 25, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are glad we could help!

September 11, 2023

Process was easy. Great customer service. Great sales and finance team. One the best car buying experiences I have had. More

by Zman75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Jason, Sam
Sep 21, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are delighted to hear that your car-buying process was easy and that you had a great experience with the customer service, sales team, and finance team. Having a smooth and positive experience when purchasing a car is important, and it's great to know that this was one of the best car-buying experiences you've had. Congratulations on your new vehicle! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Diesl tech is great service adviser was awesome. I figured thag wheny.oil change was done that yall would at least fill up the windshield wiper fluid etc etc. That's all I have to really complain ab More

by jpiiii21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diesl tech, not sure and I want to say Christine
Sep 28, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We appreciate you taking the time to leave us this feedback.

September 09, 2023

Quick and friendly. Was able to help me with what i needed for my jeep More

by chance_mcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Sep 13, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 08, 2023

Communication with the service was excellent and the service time was very reasonable. Great job all the way around. More

by bobbycrowley52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cane
Sep 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We greatly appreciate your feedback and are delighted to hear about your positive experience with our service department. Excellent communication and reasonable service times are priorities for us, and it's wonderful to know that we delivered on both fronts. Your satisfaction is important to us. Thank you for choosing us, and we look forward to serving you again in the future!

September 02, 2023

Shirley was great to work with. Most importantly, finance was super fast and easy. I would definitely buy from them again More

by michael805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley
Sep 06, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words for our staff, we appreciate it!

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