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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
900 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 900 reviews

June 14, 2023

We had a pleasant experience. There was no pressure. Our Salesman, Kevin Round, answered all our questions. Kevin was very respectful with our needs as a customer. More

by charliereed416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Amanda, Paul
Jun 16, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you Charlie for your kind words for Kevin! We are thrilled that he provided you with a great car-buying experience. Congratulations on the new vehicle!

June 12, 2023

Justin was the best customer service rep ever! He provided me with multiple updates on my car progress. He was very understanding and answered all my questions nicely, and perfectly. I have been a More

by camryn.dixon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Jun 16, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your thoughtful review, Camryn We're glad to hear you had such an outstanding experience working with Justin We thank you for your business and look forward to your next visit!

June 09, 2023

Very informative and easy to understand. Breaks down everything to help you see the total cost More

by guerrathomas17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Jun 15, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

They take great care of my Jeep! Thank you Lance Gandy! I will always take it to Rockwall Dodge! More

by Sueelliott1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gandy
Jun 15, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2023

Dusty provided an excellent customer service and notified me the second my truck was finished. More

by Bakercody777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Jun 11, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2023

I got to drive my jeep for 9 months and they have had it in their shop for 10!!! I still haven’t got it back and I never receive any updates. I wasted time driving up there twice to pick up my vehicle becau More

by Joe Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anonymous
Jun 08, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

I am truly sorry to hear about your experience. I know it can be frustrating sometimes dealing with repair issues. Yes, there have been three different visits since last summer, and this longest one since December. Because it is a pre-owned car with extended warranty, that was what we have been waiting on for the majority of the time. Once approval was given, we ordered the transmission and now that it’s here, we are working as fast as we can to get your car back to you. If you would like to discuss further, please reach out to me via phone, 469-698-2108 or email, pmorgan@rockwalldodge.com Thank you, Paul Morgan General Manager

June 06, 2023

The service department reps were fast at getting out to the my vehicle and getting the vehicle checked in for maintenance. The service rep also listened to what I had to say about issues I was having with More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 10, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 05, 2023

Randy in maintenance dept. was very friendly and professional I was out in allotted time. More

by Melhill01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 10, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 03, 2023

The staff is very friendly and highly knowledgeable about the products they sell. A winning combination! More

by Ezbronk176
Recommend Dealer
Yes
Employees Worked With
CHRIS
Jun 10, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

The dealer is excellent and care your every details of your car. Kevin is a man I like because he only talks about the thing you need. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Round
Jun 05, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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