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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.5
1,104 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 1,104 reviews

January 21, 2026

Excellent customer service delivers transparency, respect, clear communication, fair pricing, responsiveness, trust, and a smooth, stress-free buying experience. More

by Pamela Alonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley Ribardo James
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Jan 21, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Pamela, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2026

I had a great experience at 1CDJR of Rockwall. Their service was excellent. Chris Miles is amazing and made the process really smooth. More

by geovar90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miles, Chad
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Jan 19, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2026

The service was timely and done correctly. Fair pricing and honest about work that wasn’t needed at the time. More

by stephen.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
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Jan 18, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2026

Captured all of my concerns and responded to each one timely and with complete explanations More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 16, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, your satisfaction is our top priority. Until the next time we meet, take care!

January 15, 2026

Prompt courteous service. My sales lady Shirley was awesome! My enire deal was done online & by phone. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley Ribardo-james
Report | Print
Jan 16, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello Angela, we're happy to hear you had such a positive experience with Shirley! Feel free to reach out to us if you need anything. Have a wonderful day.

January 13, 2026

Courteous and efficient inand Something about Out with complete and thorough communication! It's a pleasure doing business ther! More

by mmccoy00123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 15, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2026

Hands down the best service department. Very knowledgeable team members and the maintenance is always performed well and in a timely manner. More

by sarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Jan 12, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Sarra, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

January 09, 2026

Sent text asking on status of Jeep. Did not get a response until 24 hours later after I sent a 2nd text. More

by Dj.schulze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
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Jan 13, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize for this and am looking into this. I will be taking your feedback to my team as a learning opportunity so we can work to do better in the future. If you would like to discuss this further please reach out to me directly, thank you   Michael Gunter Service Director 469-698-2133

January 04, 2026

No hassle, great discounts. Easy to work with. Would definitely recommend this dealership. Thank you More

by Pedro leal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jan 06, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2026

I LOVE THE YOUNG MAN THATBASSIST ME. AND APPRECIATE ALL OF THEM. My goal is to keep old red till the wheels fall off. So shes old and need some repairs. Which will get done this yr. More

by Christine Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im not sure omg 😳
Report | Print
Jan 05, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Christine, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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