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Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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We had a pleasant experience. There was no pressure. Our Salesman, Kevin Round, answered all our questions. Kevin was very respectful with our needs as a customer. There was no pressure. Our Salesman, Kevin Round, answered all our questions. Kevin was very respectful with our needs as a customer. More
Justin was the best customer service rep ever! He provided me with multiple updates on my car progress. He was very understanding and answered all my questions nicely, and perfectly. I have been a He provided me with multiple updates on my car progress. He was very understanding and answered all my questions nicely, and perfectly. I have been a customer at Rockwall Jeep for a while and have never had great customer service, but Justin was amazing. More
I got to drive my jeep for 9 months and they have had it in their shop for 10!!! I still haven’t got it back and I never receive any updates. I wasted time driving up there twice to pick up my vehicle becau in their shop for 10!!! I still haven’t got it back and I never receive any updates. I wasted time driving up there twice to pick up my vehicle because they said it was ready when it was obvious that oil was still dripping heavily. I also had to take the tech for a test drive because he didn’t notice transmission issues after I complained about it. The trans started pulling as soon as we pulled out from the lot! I regret buying a vehicle from here. More
The service department reps were fast at getting out to the my vehicle and getting the vehicle checked in for maintenance. The service rep also listened to what I had to say about issues I was having with the my vehicle and getting the vehicle checked in for maintenance. The service rep also listened to what I had to say about issues I was having with the vehicle. Great fast service. Keep it up. More