Back

Rockland Hyundai

West Nyack , NY

4.2
945 Reviews

55 NY-303

West Nyack , NY

10994

Directions

By Type

945 Reviews of Rockland Hyundai

November 17, 2013

Our sales woman Jessica was great, friendly and organized and helpful. The finance department was difficult, and slow. The communication was severely lacking, we waited for hours to get the paperwork done, w More

by irishjamus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gill
Nov 19, 2013 -

Rockland Hyundai responded

Hello, This is Jasmine, Customer Relations Coordinator. Let first apologize for the experience that you had with us at Rockland Hyundai. I know that the day you came in we were very busy and I know that is not an excuse just that we should have handled it a lot better. Please let me know if there is anything I can do to resolve the situation. please contact me directly at 845-627-1300 and we can figure out a way to help the situation. I do want to say thank you and we do appreciate your business. We hate for any of our customers to feel unsatisfied. Thank you Again Jasmine Estevez

November 16, 2013

Roger was very friendly and professional. My father came with me and we both had a lot of questions and were going back and forth about leasing or financing and Roger was extremely knowledgeable and patient More

by danifrani225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 12, 2013

I just entered by chance..since I already own a 2011 Tucson...well I ended driving away with a new 2014 Tucson...Mr.Garcia was not an "in your face" type of salesperson and he show me the upgrade I woul More

by OHMSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 09, 2013

Roger Garcia was extremely friendly and helpful!!! My daughter bought her first new car from Roger. He made her very relaxed and answered all of her questions(which there was ALOT). He explained everythi More

by cindydauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 17, 2013

These guys are what you expect from a used car dealership on the highway. Shady, bait-and-switch operation with questionable integrity. I would stay far away. More

by bradwesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 05, 2013

The experience was good.Friendly people and too the point.I bought the vehicle after some minor negotiations,and I am pleased to drive from Connecticut to pick it up next week! Highly would recommend. More

by omni123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 03, 2013

Mario Rosado was courteous & very helpful in dealing with my problem.We were not given a 2nd key for my 2013 Elantra upon purchase.The key & FOB we received did not work.Mario quickly ordered a new one More

by pomona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
October 02, 2013

My wife and i have been looking for a car for a few weeks now. Saw a 2011 Sonata with low miles and a great price. Bert took my wife and me for a test drive. She loved the car. Mario came to finalize the pri More

by bimalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 29, 2013

I originally wanted to buy a Honda, however when I was at I originally wanted to buy a Honda, however when I was at their dealership I did not like the offer for my Saturn and the price I was given. We went More

by lisawait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 26, 2013

Thanks to Cliff and Diana for making the used Hyundai we bought safer and a better deal. The repairs made all the difference and we now love the car.. More

by joanlowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
...
90
...