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Rockland Hyundai

West Nyack , NY

4.2
943 Reviews

55 NY-303

West Nyack , NY

10994

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943 Reviews of Rockland Hyundai

June 12, 2014

Terrible experience! After a few days of correspondence with Angie Matovski - the internet sales person - we came to agreement on looking at a 2011 Toyota Highlander. I m More

by sghidiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Matovski
Jun 12, 2014 -

Rockland Hyundai responded

It is not our intention to mislead any customer of our in regards to the customer service. We are so sorry to hear your experience with us didn't go so well. We do our best at making sure every customer is taken care of to the fullest extent. As a dealership we prioritize continuous improvement, so we appreciate your feedback. If there is anything we could do to clear things up, please let us know. We hope to hear from you soon! Rockland Hyundai

June 04, 2014

Dealer service department is the greatest I have had 2 cars serviced here and I have to say these guys and gals are the greatest. Friendly fast and fairly priced. I have usually avoided dealer More

by Svnbarsvn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and all in service
Jun 06, 2014 -

Rockland Hyundai responded

Thank you for taking the time to leave us a review. We are pleased to hear of your satisfying experience with us at Rockland Hyundai. Our team does an incredible job at making sure every customer that comes into the dealership is taken care of. We hope to see you again! Rockland Hyundai

May 29, 2014

My first New Car Purchase I was satisfied with the fact that all of my needs and wants in regards to price/model and even color, were exactly met! I would definitely recommen More

by ecivres2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2014 -

Rockland Hyundai responded

Thank you for recommending Rockland Hyundai. We are pleased to hear of your experience with us. Our staff does an incredible job at taking care of every customer that comes into the dealership. If there is anything more we could do for you let us know. Rockland Hyundai

May 27, 2014

Dissapointed How long did it take to change a tire?! First they couldnt find my tire insurance then im waiting for tire change since sunday(its tuesday now and its More

by mikehulak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
May 25, 2014

Will never recommend them to anyone It's just my experience with these guys am sharing, went to them by seeing an ad for Lexus es350, they gave a very good price in the ad, but once you More

by New_Bmwuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 12, 2014

Dana dauro Roger was very helpful and friendly I had a great experience at Hyundai. Roger,Mel, and Alfred were extremely helpful thanks so much guys !!! I recomm More

by Danadauro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Garcia
May 13, 2014 -

Rockland Hyundai responded

Dana Dauro, Our staff does an incredible job at building a relationship with every customer that comes through the dealership. We are pleased to hear of your wonderful experience! Thank you for taking the time to leaving us a positive review. We hope to see you in the near future. Rockland Hyundai

April 26, 2014

great first time experince Thank u for everything. Roger was a great sales consultant he made me a promise and was well kept. And also German thank u so much. More

by IRENICEpolanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Garcia
April 25, 2014

beware Horrible experience . Contract 4 a santafe took 1000 deposit o. I Waited 40 days no car and no return of 1000 deposit.then wanted to charge me 200 mo More

by dbro111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dbro
Apr 29, 2014 -

Rockland Hyundai responded

We are so sorry to hear your experience with us didn't go so well. This is definitely not how any customers of ours should be treated. We do appreciate your feedback as we do try to improve our services. Please contact us if there is anything we could do to clear things up. Rockland Hyundai

April 19, 2014

Car getting serviced Got my car back with the windshield wipers installed incorrectly. Your job is to fix, repair, or service cars and you can't do the simplest thing cor More

by flipknick2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
whoever works in the service department
Apr 25, 2014 -

Rockland Hyundai responded

I could assure you this was not our intentions. This is most definitely not how any of our customer should be treated. If you would like to discuss this matter further, please let us know! Hope to hear from you soon. Rockland Hyundai

April 16, 2014

Another sleazy dealership. Very bad vibes from this place. Went in looking for more information about a new car, following an ad in the mail I had received. Walked around the sh More

by BillLudwigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
?
Apr 17, 2014 -

Rockland Hyundai responded

Bill, We acknowledge your frustration and we truly apologize. Our focus is to provide a smooth and seamless process and from time to time we run into delays. In each of these instances, we work hard to keep the lines of communication open with the client. Again, we apologize if we failed in communicating properly with you, we mean no disrespected. If there is anything we could do to make things right, let us know! Thank you for your business. Rockland Hyundai

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