Rockland Hyundai
West Nyack , NY
Filter Reviews by Keyword
By Type
943 Reviews of Rockland Hyundai
Trade in I went to Rockland Hyundai on Saturday, 8/29/15 to trade in a vehicle. Tristan George, the General Sales Manager, turned a potentially negative sit I went to Rockland Hyundai on Saturday, 8/29/15 to trade in a vehicle. Tristan George, the General Sales Manager, turned a potentially negative situation around. The Salesperson I got was not knowledgeable about the products he had on hand and also was not truthful about my ability to get into a new vehicle. He went so far as to tell me to go have lunch while my vehicle was being prepped for me and he also transferred my insurance to the new vehicle when he knew that he was told that the deal was not going through. Of course, when I returned, the truth came out. Enter Tristan George. When Mr. George intervened, he was polite, courteous, and knowledgeable about the vehicles and most importantly, truthful about my ability to obtain a new vehicle. He went above and beyond in order to make me happy. He said his concern was to work with me to come to a solution I was happy with. It is so very important that honesty is at the forefront when doing business, if you want a happy customer and if you want that customer to recommend the dealership to others. That would not have happened if Mr. George did not intervene in the manner that he did. He turned a bad situation around and made it into a positive one. I think Mr. George is an excellent manager. I am happy that he went above and beyond to ensure that I was a satisfied customer after taking over for his less than knowledgeable salesperson. JB. Bronx, NY More
Kudos to Rockland Hyundai! I will keep this brief since I already submitted a review online, but what was supposed to be a trade value appointment ended up being a great sale ha I will keep this brief since I already submitted a review online, but what was supposed to be a trade value appointment ended up being a great sale handled by a great group of sales and financial team. I applaud Roger, Mikal and Joan for making my visit a great experience in getting into a new 2016 Elantra. I love the car and committed to Rockland Hyundai for the excellent service I received. Jean C. More
My wife loves her new Santa Fe Sport! Jeff was terrific! My wife loves her new Santa Fe Sport! Jeff Price was great, worked hard to make the deal happen for us! He was polite, friendly, and wanted to make My wife loves her new Santa Fe Sport! Jeff Price was great, worked hard to make the deal happen for us! He was polite, friendly, and wanted to make sure we were happy. He was patient going over what we were looking for and worked to get us a deal we were very happy with. He also provided a nice spot for our little boys to sit and watch cartoons while we finished the details! He also made sure we realized that it was a team effort within the dealership - giving credit to Yocaris, Fausto, and Tristan for helping to make the deal happen for us. Yocaris was very friendly and helpful working out the financing details. She spent time with us, making sure we knew all the specifics and answered all of our questions. Overall a very positive experience - very friendly and quick to find the vehicle we wanted at the price we were happy with. More
Overall, A Positive Car-buying Experience I needed to get a new (pre-owned) car since my car at the time was no longer drivable. Javier Cano was my default salesperson. He listened to what my I needed to get a new (pre-owned) car since my car at the time was no longer drivable. Javier Cano was my default salesperson. He listened to what my needs were and found a car with my specific criteria in my price range and helped me get financing for it, all with minimal fuss. He stayed in touch with me to answer any questions I had and ensured that my car-buying experience would be smooth. He kept his word and I am very happy to say two weeks later that I am LOVING my new car and when it comes time for either my husband or me to purchase a new vehicle, I would happily return! More
Easiest Car Purchase Ever! Literally walked into the dealer know what I wanted. The negotiation lasted an hour, and we were preparing paperwork. I took delivery on the car that Literally walked into the dealer know what I wanted. The negotiation lasted an hour, and we were preparing paperwork. I took delivery on the car that very same day. Will go back in a heart beat, as long as I get to work with these guys again! More
amazing experience! Roger and Tristan were absolutely wonderful to work with!! They were extremely friendly and informative!! They made this process so easy! I will defi Roger and Tristan were absolutely wonderful to work with!! They were extremely friendly and informative!! They made this process so easy! I will definitely be recommending them, as well as, this dealership to my friends and family! More
It was great. Roger was great. He has great customer service. I have a friend looking for a car and will recommend that he goes to see Roger. Roger was great. He has great customer service. I have a friend looking for a car and will recommend that he goes to see Roger. More
Matt's Review Very friendly people who worked with me towards the perfect deal. Gervais, Mikal and Yorcarys were all very helpful thru the process. There was great Very friendly people who worked with me towards the perfect deal. Gervais, Mikal and Yorcarys were all very helpful thru the process. There was great support with very little pressure. More
hyundai is a poor mans luxury car THIS IS MY THIRD ELANTRA, I HAVE ALWAYS BEEN HAPPY WITH MY CARS. THE ONE I HAVE NOW IS A BLUE ELANTRA SE, IT DRIVES LIKE A CHAMP. EASY TO MANUVER, GOO THIS IS MY THIRD ELANTRA, I HAVE ALWAYS BEEN HAPPY WITH MY CARS. THE ONE I HAVE NOW IS A BLUE ELANTRA SE, IT DRIVES LIKE A CHAMP. EASY TO MANUVER, GOOD PICK UP AND YOU DONT FEEL LIKE YOUR DRIVING IN A TIN CAN, IT HANDLES THE ROAD AND HAS A FINE FEEL TO IT. SINCERELY JOE GALLEGO More
best experience ever!!! roger was an awesome salesman! very knowledgeable and helpful in my purchase! A+++ made the whole experience cool, calm , and very easy!! would be a p roger was an awesome salesman! very knowledgeable and helpful in my purchase! A+++ made the whole experience cool, calm , and very easy!! would be a pleasure to do business with him again and will recommend him to all my friends and family! keep up the good work! More