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Rockland Hyundai
West Nyack , NY
952 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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952 Reviews of Rockland Hyundai
November 03, 2018
Luis the great is not so great That’s is his sales pitch: Luis the great! Well let me tell you he is not so great! I’ve been waiting a month and a half for a spare key he will not That’s is his sales pitch: Luis the great! Well let me tell you he is not so great! I’ve been waiting a month and a half for a spare key he will not return my calls I went back to the dealer and they still didn’t have my key! The only person in this whole Dealership to get back to me is Charlie! I do not recommend Hyundai West Nyack dealership More
by Not happy
Employees Worked With
Luis Olivier
September 15, 2018
Purchased new car Purchased new Sonata with the help of Ryan DeBonis. Great job at helping me to narrow down what I wanted and I drove away with my new car the same day Purchased new Sonata with the help of Ryan DeBonis. Great job at helping me to narrow down what I wanted and I drove away with my new car the same day! I highly recommend Ryan, he had a great mix of patience and energy. Fantastic experience! More
by Justin
Employees Worked With
Ryan DeBonis, Tristan George, Albert Morejon
August 26, 2018
OUTSTANDING! The lease on my 2016 Sonata Limited w/Ultimate pkg. was expiring and I was in search of a new Sonata. Every dealer I went to could not believe how lit The lease on my 2016 Sonata Limited w/Ultimate pkg. was expiring and I was in search of a new Sonata. Every dealer I went to could not believe how little I was paying on this fully loaded 2016 Sonata (I got it at Rockland Hyundai). All the dealers said just get the Sonata Limited w/o Ultimate pkg. -that was in the range of what I wanted to pay monthly. I had been to three dealers. Rockland was my last stop. Not only did I get a Sonata Limited w/ Ult. pkg. but it was only $5 more than the lowest deal anywhere else for a lesser model. I c.o.d tax, title, registration, etc. Anderson and his supervisor Fausto made it happen! Thanks again, Rockland Hyundai. More
by Bill N.
Employees Worked With
Fausto Gonzalez, Anderson Martinez
August 21, 2018
Ask for Jeff Price! Finding a car that could suit my needs to get to my new job and school was a venture that I needed a lot of assistance with. It was a no brainer to go Finding a car that could suit my needs to get to my new job and school was a venture that I needed a lot of assistance with. It was a no brainer to go with a Hyundai i, as my first car was one so I'm glad to say I went to Hyaundai Rockland County and was helped by Jeff Price he is the absolute best! He is courteous, a complete professional, expert who really knows everything about what you need to know about the best car choice for you. He answered all of my questions (and I had a lot), was availible any time I had a question or concern, and explained everything thoroughly which really helped because I was new to the process. So whatever you need head there and be sure to see Jeff whether you want to buy used or new, finance, lease he will take care of you. I am beyond happy with my new Hyundai! More
by Jj1224
Employees Worked With
Jeff Price
August 03, 2018
Horrendous - bait-and-switch - Never Again Horrendous Experience. Started off with a helpful sales person, Javier - who was charming and helpful and promised and assured me that the deal I neg Horrendous Experience. Started off with a helpful sales person, Javier - who was charming and helpful and promised and assured me that the deal I negotiated was agreed upon. The next day, communications completely imploded. I was never told how long the end-process would take, so the hour and a half wait was a complete surprise. Of course, there is no practical reason for the wait, other than a five-minute tutorial on how to adjust the radio in the car. The rest of the time waiting is clearly just there to break you down psychologically. At the end of the waiting process, the person handling the final papers pulled a complete bait and switch and told me that there were some $1,000 or so acquisition fees to be added on to the deposit for the lease. This happened after I had very clearly discussed, and been assured and promised many times over by sales staff, that these fees would NOT be included. In fact this aspect of the deal was the only reason I came to this dealership. Only when I told the business representative I was walking away from the deal did they concede to my terms. I feel demeaned by the whole experience, and completely disgusted. I also spoke to another customer, who told me the same kind of bait-and-switch was pulled on him at the last minute. More
by Caveat Emptor
Employees Worked With
Javier Cano
June 30, 2018
Happy customer I'd like to share a positive review for Mr. Donald Columbia, a great sales rep at Rockland Hyundai, He assisted us in our purchase of a new Hyundai Ko I'd like to share a positive review for Mr. Donald Columbia, a great sales rep at Rockland Hyundai, He assisted us in our purchase of a new Hyundai Kona- and we really appreciated his kindness, attention, humor, and assistance in the process! Overall, a very good experience! More
by JB
Employees Worked With
Donald Columbia
June 22, 2018
Great service, easy, fast, no pressure! This buy was so convenient. I saw a car online, walked into dealership, few hours later I traded in my old car, financed my new one, and was driving h This buy was so convenient. I saw a car online, walked into dealership, few hours later I traded in my old car, financed my new one, and was driving home. Joe and Donald were great, no pressure, honest and a pleasure. New building was clean, nice set up, and customer lounge was comfortable More
by Donny2016
Employees Worked With
Joseph Palatucci, Joan Rivas, Donald Columbia
June 21, 2018
Happy Customer Had a great experience buying my first hyundai with javier Cano , he had the patience to explain the sales process and keep inform step by step on the Had a great experience buying my first hyundai with javier Cano , he had the patience to explain the sales process and keep inform step by step on the buying process. Great job! Thank you More
by Pete13
Employees Worked With
Javier Cano
June 20, 2018
Great customer service. Thank you to Rockland Hyundai for getting us into our new Accent. Javier Cano was really proactive and friendly, always there to help. Thanks, Jac Thank you to Rockland Hyundai for getting us into our new Accent. Javier Cano was really proactive and friendly, always there to help. Thanks, Jacob More
by Thanks Javier!
Employees Worked With
Trisha, Tristan George, Javier Cano
June 19, 2018
Great people Great friendly employees working there. everyone Ive spoke to was very nice and made me feel comfortable. I enjoyed my time with my Sales person Roger Great friendly employees working there. everyone Ive spoke to was very nice and made me feel comfortable. I enjoyed my time with my Sales person Roger. was very knowledgeable and respectfully with me the whole time More
by artsterg
Employees Worked With
Roger Garcia, Fausto Gonzalez
