Rockland Hyundai
West Nyack , NY
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952 Reviews of Rockland Hyundai
Got a new Santa Fe! Very good experience. Dealt with Luis Olivier who was a great salesperson and very knowledgable. Hyundai really has step their game up. Went from Mer Very good experience. Dealt with Luis Olivier who was a great salesperson and very knowledgable. Hyundai really has step their game up. Went from Mercedes ML to a Fully loaded Santa Fe which i really love. They were able to lower my payments and give me a vehicle with a lot more equipment that what i had before. Thank you Luis and Rockland Hyundai More
Very Professional and Courteous Employees Have been shopping around for a new car as my old lease is expiring soon. Decided to stop by Rockland Hyundai for a look around and to get some quotes Have been shopping around for a new car as my old lease is expiring soon. Decided to stop by Rockland Hyundai for a look around and to get some quotes on a few of their models. Spoke with Aaron who was very charming and kind. Night and day compared to some other dealerships in the area I've dealt with recently. Aaron answered all of my questions and broke down the process for me with a smile on his face the whole time. He was not aggressive or pushy in attempting to get a sale from me and his sales manager Fausto genuinely made me feel welcomed and treated me as if I were a part of their family. Before leaving I thanked them for making the chore of purchasing a car less daunting than ever before and actually fun! More
Great experience! I had a great experience with Aaron Moreno and Fausto Gonzales. Aaron seems very sincere and trustworthy and gave me a lot of confidence that this is I had a great experience with Aaron Moreno and Fausto Gonzales. Aaron seems very sincere and trustworthy and gave me a lot of confidence that this is the right place for my next big move! More
Great sales rep I decided to buy out my lease. Ronald Cadet was patient, thorough and very profesionnal. He ensured that all paperwork required to do so would be done I decided to buy out my lease. Ronald Cadet was patient, thorough and very profesionnal. He ensured that all paperwork required to do so would be done through the dealership and would do this in a minimal amount of time. Today, when I came in 45 minutes earlier than my appointment he immediately took charge, changed over the plates, got the car inspected and I was on my way. Ronald definitely knows the business and he answered all my questions without hesitation. Definitelly ask for him when you are ready to buy a car at this dealership. More
Aaron was great! Had such a great experience! I am not very knowledgeable about these things but Aaron Moreno helped me out so well! Definitely will send all my friend Had such a great experience! I am not very knowledgeable about these things but Aaron Moreno helped me out so well! Definitely will send all my friends More
Would recommend I had a really great experience here. I had the pleasure of working with Trish Tapia and Aaron Moreno. So attentive and helpful throughout the whole p I had a really great experience here. I had the pleasure of working with Trish Tapia and Aaron Moreno. So attentive and helpful throughout the whole process! Very accommodating and answered all my questions. They went above and beyond for me! Thank you!!! More
Great experience Ronald Cadet found me the car I really wanted and he was great and helped me a lot! He was very knowledgeable and patient. Just love the car. Everyth Ronald Cadet found me the car I really wanted and he was great and helped me a lot! He was very knowledgeable and patient. Just love the car. Everything I wanted. Great salesperson you have here. More
Great Service I walked in without knowing what to expect. I was not planning on purchasing a vehicle at that very moment. I just needed questions to be answer. surp I walked in without knowing what to expect. I was not planning on purchasing a vehicle at that very moment. I just needed questions to be answer. surprisingly I was treated as nothing less than a potential buyer and given very useful information. Thanks again Aaron Moreno and Tristan George. More
Amazing Customer Service I had the pleasure of being given such a great shopping for a new car from salesman Aaron Moreno. Not only was he patient but was able to get me a wa I had the pleasure of being given such a great shopping for a new car from salesman Aaron Moreno. Not only was he patient but was able to get me a way better deal than I expected. Would definitely return for a second vehicle should I need It. Thank you for the amazing experience. More
Scam Artist's Went in to there dealership to talk about purchasing a used vehicle, upon test-driving the vehicle. I went to go get the downpayment which was a cash Went in to there dealership to talk about purchasing a used vehicle, upon test-driving the vehicle. I went to go get the downpayment which was a cash payment. I returned all they seemed interested in before continuing speaking was wether I had the cash in hand. Against my better judgement I handed over my cash. I should have known there was a issue, no other dealer asked me for my down payment prior to finalizing the numbers.When they came back and told me the monthly payment I laughed and then asked for my money back as I had other vehicles to look at which they knew I had . They then played the run around game "give me a few days I'll get it workout for you" . They ran my credit several times as you know that will effect my credit further. They continued to refuse my downpayment back. I got upset and told them that I need my money as promised. They came back with oh we already dropped in the safe and no one is authorized to retrieve it at this time. I stated this was unacceptable as I have other appointment. I did get loud and state that I have other appointment and will need my cash back as I have other appointments. then I said I will wait all night after more run around I used one expletive I want my f...ing cash back as promised. AT THAT MOMENT THE GENERAL SALES MANAGER JUMPED THE COUNTER AND WENT HEAD TO HEAD WITH ME ASKING IF I WANTED TO GO OUTSIDE.(as If we were kids on a playground). THE WHOLE STAFF THEN SURROUNDED US IN A THREATENING MANOR. I HAD TO CALL THE POLICE AS THEY WERE GOING TO ATTACK MY WIFE AND I. WHEN THE POLICE ARRIVED OF COURSE IT'S A CIVIL MATTER AND THERE WASN'T MUCH TO BE DONE.So after all that I will not get my money back till Monday at 10:00 am . In retrospect I should have known better no cards or names were given.I had to request a car fax as the other dealers had offered with no hesitation. SO PLEASE ,PLEASE DON'T BOTHER THEY ARE NOT THERE TO HELP YOU THEY ARE THERE TO HELP THEMSELVES AT WHOM EVERS EXPENSE NECESSARY I WILL NOT RECOMMEND THIS DEALER TO ANYONE they have no ethics or customer concern.BIGGEST ISSUE WAS THEY WANTED TO FIGHT REALLY OVER BUYING A CAR.(CHILDISH AND UNSAFE) More


