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Rock Hill Nissan
Rock Hill, SC
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Can’t get a response from anyone from Rock Hill Nissan I have bought 3 new cars from rock hill Nisan. For some reason they explained to me there was an issue with their system that the invoice they gave me I have bought 3 new cars from rock hill Nisan. For some reason they explained to me there was an issue with their system that the invoice they gave me was for my other car and that it was a software issue. I’m sure the maintenance not being for the correct car will impact my warranty if it doesn’t get corrected. I was promised that the correct invoice would be emailed to me. After several texts, emails, being promised by Chuck an immediate return call back and no response from the service manager Carl a week later I still can get no response from anyone from rock hill. Nissan. Glitches with software happen not responding to the customer is unacceptable. More
Left with the car I wanted Rock Hill Nissan staff is very professional. I was greeted as I enter the store. My sales rep was very knowledgeable . Everyone in the store is profes Rock Hill Nissan staff is very professional. I was greeted as I enter the store. My sales rep was very knowledgeable . Everyone in the store is professional. I would recommend Rock Hill to anyone looking to buy a used or new car. More
Great customer service Upon my visit, I was greeted well, assigned a service agent (Ben). He inspected my vehicle, I was given a check list for future services. My vehicle Upon my visit, I was greeted well, assigned a service agent (Ben). He inspected my vehicle, I was given a check list for future services. My vehicle was serviced and shortly after I was on my way back home. Very good customer service. More
Service Very efficient and courteous . Like the murals. Enjoy the way it looks and not. Planning on selling it anytime soon. The wait was short and they di Very efficient and courteous . Like the murals. Enjoy the way it looks and not. Planning on selling it anytime soon. The wait was short and they discuss everything they had to do to the car with you. More
Everyone was very helpful If you’re ever worried about if you’re going to be able to be approved to finance a car let me be proof that you can. They worked with me to get a dea If you’re ever worried about if you’re going to be able to be approved to finance a car let me be proof that you can. They worked with me to get a deal that fit my current financial situation and everyone was very nice, helpful, and patient. More
Exemplary service visit Service rep took great care to inform me of status and completion even though I was on a business trip to the other side of the country. Service rep took great care to inform me of status and completion even though I was on a business trip to the other side of the country. More
Great experience. Scheduling was a breeze. Received a timely reminder the day before the scheduled service. Was in and out within an hour. Great job! Great customer ser Scheduling was a breeze. Received a timely reminder the day before the scheduled service. Was in and out within an hour. Great job! Great customer service. More
110% Customer-Oriented Ten years ago we bought a brand new Altima from Rock Hill Nissan, and through the years we discovered their service department was top-notch, always c Ten years ago we bought a brand new Altima from Rock Hill Nissan, and through the years we discovered their service department was top-notch, always completing work quickly, explaining everything, and letting us know what needed to be done without being too pushy: Last week, Freddie and George were friendly, efficient, and wonderful to work with, couldn't ask for better We didn't realize that we would leave with a 2018 Altima and hopefully repeat our new ten years of positive experiences! Jessica, LeShawn, and Mr Blue coordinated everything as a team and worked out an efficient plan that was perfect for us--we could not have asked for anything better, and we HIGHLY recommend Rock Hill Nissan to anyone looking for a short or long-term car experience More
Service I had my 2015 Nissan Rogue serviced for an oil change , tire rotation and ac checked on 6/29/19. My appointment ended up being 2 hrs and 15 min. I bou I had my 2015 Nissan Rogue serviced for an oil change , tire rotation and ac checked on 6/29/19. My appointment ended up being 2 hrs and 15 min. I bought this car 2 months ago. When the technician checked me out he gave me a list of of repairs that need to be fixed on this car which totaled $1,066.79. I was shocked it is obvious this car was never serviced when it was placed on the lot for sale. I am stuck paying for all these repairs very dissapointed in this dealership buyer beware when you purchase a used car from them. More
Great Experience ❗️ This by far was the quickest I’ve ever purchased a vehicle. It was painless and the staff was phenomenal! My sales guy did everything I asked for.. I This by far was the quickest I’ve ever purchased a vehicle. It was painless and the staff was phenomenal! My sales guy did everything I asked for.. I would definitely recommend Nissan of Rockhill to everyone I know ?? More