Rock County Honda

Overall This was a better experience than the previous two still need to do a better job explaining what was done I had to ask all the questions This was a better experience than the previous two still need to do a better job explaining what was done I had to ask all the questions More

Great People Great information No pressure to buy - No pressure to add on lots of extra items and add on insurance warrentys Took lots of time to explain the details of all the c No pressure to buy - No pressure to add on lots of extra items and add on insurance warrentys Took lots of time to explain the details of all the car features and new things so we can use them all. Very friendly and helpful More

Rays review Excellent job done Hayley. Very helpful explaining the tech. The total experience was better than I expected Not pushy Finance with Kirb Excellent job done Hayley. Very helpful explaining the tech. The total experience was better than I expected Not pushy Finance with Kirby was a snap More

Great service! Rock County Honda went above and beyond to help me get the van I wanted. They worked to make sure the payment was were I needed it to be! Tim and Rac Rock County Honda went above and beyond to help me get the van I wanted. They worked to make sure the payment was were I needed it to be! Tim and Rachelle were both fantastic and I highly recommend them! More

Rear view mirror auto dim The auto dim on my rear view mirror is not working up to my needs. There are several situations where it doesn't dim or stops dimming when I still hav The auto dim on my rear view mirror is not working up to my needs. There are several situations where it doesn't dim or stops dimming when I still have lights behind me in the mirror, such as when there is no one directly behind me, but cars in the next lane over, and it doesn't dim, but I still have their lights in my mirror. Or on a country road when someone is a quarter of a mile back with their brights on, and it doesn't dim until they are a half a block away. I don't like that the the rim of the mirror doesn't dim, and while it is sufficient for low beams, it is not sufficient for high beams or a pick up truck with low beams at the same level as my rear view mirror. The gentleman I worked with mostly succeeded at acting kind and concerned, but he blew it when he told me that "some people are just more sensitive, like my wife who smells things I don't and then gets mad at me". Not a good way to show that you are sympathetic and wish you could help, but your hands are tied. I also felt the complaint he filed for me was very inaccurate. He stated that there are cars behind me and it doesn't dim. True, but it sounds like I think it doesn't work at all. It does work, but not nearly well enough. I really didn't expect to get the answer I wanted - an old fashioned, low-tech rear view mirror that is controlled by a person, and will not have so many false negatives. He did, however file the complaint and he told me if Honda ever sees it as a problem, I will be informed so I can get mine fixed. I'm not holding my breath, and in the mean-time I have to find a way to make an otherwise nice car less of a headache (literally). PS I didn't bother to mention the sun visor that has gaps in coverage on both sides. That I fixed with duct tape on the windshield. I think the Insight was designed, built, and tested on a cloudy day. Sad that such a nice car fails on two ridiculously simple items which I have never had a problem with in any of the five other cars I have owned (one of which was an Odyssey that I absolutely loved and drove a very happy 211,000 miles in). More

I really like this service center. I Have always had good experiences with Rock county Honda. They have very helpful employees, especially Leif, great guy that's always there to answer I Have always had good experiences with Rock county Honda. They have very helpful employees, especially Leif, great guy that's always there to answer your questions and explains everything that is being done. I would recommend this shop to everyone. More

My Experience Lief was very informative.He answered all my questions and added information I did not know. Tom showed me the new model Odyssey and explained Lief was very informative.He answered all my questions and added information I did not know. Tom showed me the new model Odyssey and explained all the new features.I would recommend Rock County Honda to all my friends. More

Excellent service Great service,very helpful,had all the answers to questions asked.also great price. Dealership very clean and proper. Thank You Rachelle, Kirby,Tim. W Great service,very helpful,had all the answers to questions asked.also great price. Dealership very clean and proper. Thank You Rachelle, Kirby,Tim. Will recomend More

Awesome experience Awesome experience, great people to work with, very friendly, very easy to work with, would recommend the dealership to anyone, very professional, ver Awesome experience, great people to work with, very friendly, very easy to work with, would recommend the dealership to anyone, very professional, very knowledgeable. Very honest people. More

Great service personnel! Leif is so helpful and NICE when I call to book an appointment. Work is completed satisfactorily and in a timely manner. Nice waiting area, too! Leif is so helpful and NICE when I call to book an appointment. Work is completed satisfactorily and in a timely manner. Nice waiting area, too! More