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Rock County Honda
Janesville , WI
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616 Reviews of Rock County Honda
A very positive vehilce purchasing experience. The dealership sales staff was very accomodating, asked about vehilce needs and preferences of interest and provided information about vehilces and ve The dealership sales staff was very accomodating, asked about vehilce needs and preferences of interest and provided information about vehilces and vehicle options to meet needs. The vehicle trade value evaluation and offering price of the selected vehicle were very good. Rock County Honda has history of customer-focused sales and service. More
Every time I have service performed at Rock County’s service department, I am very satisfied with the results. The staff always has a great attitude and provides me with helpful and efficient service. T service department, I am very satisfied with the results. The staff always has a great attitude and provides me with helpful and efficient service. The work is performed efficiently and promptly. More
Great body shop I received fast and very friendly service at your body shop. I also had a small job done in Service and it got done earlier than expected, concurrent I received fast and very friendly service at your body shop. I also had a small job done in Service and it got done earlier than expected, concurrent with the body shop job. I will always bring my Honda here if I need body shop work. I did not give a review on price at the body shop because it was handled by another person's insurance company. More
It was a GREAT Experience Everyone was friendly ready to help me I purchased a CRV Everything went very quickly , well organized. Staff was GREAT. Everyone I dealt with and Everyone was friendly ready to help me I purchased a CRV Everything went very quickly , well organized. Staff was GREAT. Everyone I dealt with and the others in showroom were very cordial. More
Service Dept was GREAT Haven't had to use the Service Dept Just met the men in the Dept Will use them when I need an Oil Change or whatever Haven't had to use the Service Dept Just met the men in the Dept Will use them when I need an Oil Change or whatever More
They really helped me with my car. I was so worried that my car wouldn't be fixable. I really appreciate their time and help. my car wouldn't be fixable. I really appreciate their time and help. More
Oil change and rotate tires. Did a good job and I am sure very thorough. Just took longer than I expected. We were there for an hour and a half. Never had an oil change ever take Did a good job and I am sure very thorough. Just took longer than I expected. We were there for an hour and a half. Never had an oil change ever take that long before anywhere. More
Longer wait than other times but good results After waiting about 1.5 hours for our oil&filter change we were told we needed our tires rotated and the differential fluid changed. We had another ob After waiting about 1.5 hours for our oil&filter change we were told we needed our tires rotated and the differential fluid changed. We had another obligation so passed on both. I did ask why the differential fluid need change at 14,200 miles. Leif told us a code showed this. A better explanation would have been nice because I am old school and no one ever changed rear end oil that early. Educate us, in a nice way, we will understand. We are concerned about the oil being overfull some again and smelling strong of gas. Color was black again with less than 3,000 miles. I said nothing this time and no comments were made after the service. We feel Honda is covering up this issue and the dealership is following suit. I have a Toyota also that drains clear after 4000 miles. There is an issue. That is why we are not waiting for the vehicles oil monitor to show below 70%. The CR-V does perform better than any vehicle we have ever had and this is our only complaint so far. More
They really show a lot of respect for customers. I have purchased a car here and have several cars service and they are always very professional and courteous. I would recommend them to anyone! purchased a car here and have several cars service and they are always very professional and courteous. I would recommend them to anyone! More
Routine Service I purchased a Honda CR-V several months ago. I took the car in for routine service. This was my first visit for service since purchasing the car. T I purchased a Honda CR-V several months ago. I took the car in for routine service. This was my first visit for service since purchasing the car. The staff were friendly and professional. Service was completed in a timely manner. The waiting room was spacious and comfortable. More