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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

February 01, 2020

A very positive vehilce purchasing experience. The dealership sales staff was very accomodating, asked about vehilce needs and preferences of interest and provided information about vehilces and ve More

by SWANSONGUWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm
Feb 01, 2020 -

Rock County Honda responded

Hi SWANSONGUWW, Glad we could accommodate your needs and preferences. At Rock County Honda, the customer comes first.

January 31, 2020

Every time I have service performed at Rock County’s service department, I am very satisfied with the results. The staff always has a great attitude and provides me with helpful and efficient service. T More

by CUBFAN44
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Feb 01, 2020 -

Rock County Honda responded

Hi CUBFAN44, We love to hear we can always satisfy with our results. At Rock County Honda, we believe that having a great attitude is the secret to developing a great relationship with our customers.

January 31, 2020

Great body shop I received fast and very friendly service at your body shop. I also had a small job done in Service and it got done earlier than expected, concurrent More

by FLUTEPILOT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Griffin, Alexis Ruchti
Feb 01, 2020 -

Rock County Honda responded

Hi FLUTEPILOT, Glad to hear we could get your vehicle serviced in a timely manner. At Rock County Honda, we don't waste time.

January 30, 2020

It was a GREAT Experience Everyone was friendly ready to help me I purchased a CRV Everything went very quickly , well organized. Staff was GREAT. Everyone I dealt with and More

by BIRISH52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins, Burnie Bailey, Chris 'Kirby' Klemen
Feb 01, 2020 -

Rock County Honda responded

Hi BIRISH52, Glad we could make your experience at Rock County Honda GREAT. At Rock County Honda, we are always ready to help.

January 30, 2020

Service Dept was GREAT Haven't had to use the Service Dept Just met the men in the Dept Will use them when I need an Oil Change or whatever More

by BIRISH52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins, Steve Gonzagowski
Feb 01, 2020 -

Rock County Honda responded

Hi BIRISH52, Our guys in the Service Department are the best!

January 30, 2020

They really helped me with my car. I was so worried that my car wouldn't be fixable. I really appreciate their time and help. More

by FRAPPLETAPPLE
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford, Steve Gonzagowski
Feb 01, 2020 -

Rock County Honda responded

Hi FRAPPLETAPPLE, Glad we could fix your car. We appreciate you coming to Rock County Honda.😄

January 30, 2020

Oil change and rotate tires. Did a good job and I am sure very thorough. Just took longer than I expected. We were there for an hour and a half. Never had an oil change ever take More

by VICKI_GOODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Feb 01, 2020 -

Rock County Honda responded

Hi VICKI_GOODMAN, At Rock County Honda, we want to make sure that the job is done thoroughly, therefore it may take a bit longer.

January 28, 2020

Longer wait than other times but good results After waiting about 1.5 hours for our oil&filter change we were told we needed our tires rotated and the differential fluid changed. We had another ob More

by WILLSUSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Jan 29, 2020 -

Rock County Honda responded

Hi WILLSUSIE, Thank you for the feedback. Next time our service team will try to better explain things in more detail. We are also looking into the problem with your vehicle. We have contacted Honda and will let you know if we hear anything back from them.

January 24, 2020

They really show a lot of respect for customers. I have purchased a car here and have several cars service and they are always very professional and courteous. I would recommend them to anyone! More

by SDACKLEY
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford, Steve Gonzagowski
Jan 25, 2020 -

Rock County Honda responded

Hi SDACKLEY, Thank you for your recommendation. At Rock County Honda, we treat others how we want to be treated, and that is with respect.💚

January 24, 2020

Routine Service I purchased a Honda CR-V several months ago. I took the car in for routine service. This was my first visit for service since purchasing the car. T More

by MARILYN.HARTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Jan 25, 2020 -

Rock County Honda responded

Hi MARILYN.HARTMAN, At Rock County Honda, we know the last thing you want to be doing is waiting for your car to be serviced, that is why we get it done promptly.

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