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Rock County Honda
Janesville , WI
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616 Reviews of Rock County Honda
Knowledgeable about working on our vehicle they explained what happened to our vehicle last time we had it in their shop they fixed it and we were not charged anything else because it was a mistake on their what happened to our vehicle last time we had it in their shop they fixed it and we were not charged anything else because it was a mistake on their part More
the best experience we have had purchasing a vehicle. From the moment we drove in to your car lot to look at vehicles we were were met by a very friendly sales person, Haley. Haley was very friendly and From the moment we drove in to your car lot to look at vehicles we were were met by a very friendly sales person, Haley. Haley was very friendly and helpful with out pressuring us. The whole team went out their way to help and inform us. We appreciate the help in explaining everything about our new purchase. We would definitely recommend you to our family and friends. More
90 minutes for an oil change is absurd. And dude wasn't wearing his mask properly. Nose exposed. Not my best experience at this location. wearing his mask properly. Nose exposed. Not my best experience at this location. More
good experience we were very happy with Haley and friendly staff. Haley new every thing about the CRV we bought plus worked with us to get what we wanted in the car. we were very happy with Haley and friendly staff. Haley new every thing about the CRV we bought plus worked with us to get what we wanted in the car. More
Not very satisfied with the service this time. Had a general checkup done before a road trip. Had explained how in the recent past my car would not start and I had to get a jump. Also communicated that general checkup done before a road trip. Had explained how in the recent past my car would not start and I had to get a jump. Also communicated that when I go to ignite the car it sometimes struggles to turn on. The diagnosis from the service visit could not identify the issue. Later that week my car battery died again and I had the car inspected at Walmart and they said the battery was bad so they replaced it. Have not had issues since. More
Oil change tire rotation service Very quick & efficient service. The only problem was the low tire pressure was on and I did not notice it for a few miles. When I called this mornin Very quick & efficient service. The only problem was the low tire pressure was on and I did not notice it for a few miles. When I called this morning to correct, I was told to look at the dash board settings in the manual. Should not of left the shop with the warning on. Joe McCarthy More
Dealership was clean. Everyone was professional was courteous. Car was delivered on time. Waiting area was also spacious, sanitized and importantly in these days open. courteous. Car was delivered on time. Waiting area was also spacious, sanitized and importantly in these days open. More
With everything going on in this country right now. Every visit to Rock County Honda since I purchased my CPO 2015 Accord 3 years has been an Outstanding experience. Kindness Courtesy and Respect is what I r visit to Rock County Honda since I purchased my CPO 2015 Accord 3 years has been an Outstanding experience. Kindness Courtesy and Respect is what I receive. Along with a feeling of satisfaction as I travel 30-45 to and from Rock County Honda. The trip is well worth the amazing service my vehicle receives! More
Great people, excellent communication, top-notch service. Getting my 2015 Honda Pilot serviced at Rock County Honda is a no-hassle experience, with top-notch results. The service department has excellent peop Getting my 2015 Honda Pilot serviced at Rock County Honda is a no-hassle experience, with top-notch results. The service department has excellent people working for it, including Blair and Leif, who communicate clearly and essentially play the role of customer ombudsman, looking out for the customer's interests. I've also had minor collision body work done by Rock County and it was completed to perfection. No matter how hard I look, I cannot spot any flaws whatsoever in the body of the vehicle. Overall, my experience with Rock County Honda is a solid "A." More
Dropped 30 min off early said they were ahead ended up waiting an hour and a half for my oil change or an hour from when I was scheduled to have the oil change. May car sat outside for 45 minutes even tho waiting an hour and a half for my oil change or an hour from when I was scheduled to have the oil change. May car sat outside for 45 minutes even though they were supposedly ahead it was taken back 15 min after my appointment. More