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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

August 15, 2020

Knowledgeable about working on our vehicle they explained what happened to our vehicle last time we had it in their shop they fixed it and we were not charged anything else because it was a mistake on their More

by LLSTORM619
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Aug 17, 2020 -

Rock County Honda responded

Hi LLSTORM619, Glad to hear we could fix our mistake. At Rock County Honda, we will always try to make things right. Thanks for the feedback. :)

August 15, 2020

the best experience we have had purchasing a vehicle. From the moment we drove in to your car lot to look at vehicles we were were met by a very friendly sales person, Haley. Haley was very friendly and More

by KJLEEDER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Chris 'Kirby' Klemen
Aug 17, 2020 -

Rock County Honda responded

Hi KJLEEDER55, We love to hear that. At Rock County Honda, you will always be greeted by a smile (even underneath the mask). Thanks for the great review! :)

August 14, 2020

90 minutes for an oil change is absurd. And dude wasn't wearing his mask properly. Nose exposed. Not my best experience at this location. More

by trolls0
Recommend Dealer
No
Employees Worked With
Leif Sykora, Blair Beckford
Aug 21, 2020 -

Rock County Honda responded

Hi trolls0, Sorry for the wait. At Rock County Honda, we try our best to get you in and out in a timely manner. We also discussed with our employees the importance of proper mask placement. Again, we apologize for any inconvenience. Thanks for the feedback.

August 09, 2020

good experience we were very happy with Haley and friendly staff. Haley new every thing about the CRV we bought plus worked with us to get what we wanted in the car. More

by THESCOTTS72
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Burnie Bailey
Aug 10, 2020 -

Rock County Honda responded

Hi THESCOTTS72, Glad we could work with you. At Rock County Honda, we want you leaving with the perfect car for you. :)

August 08, 2020

Not very satisfied with the service this time. Had a general checkup done before a road trip. Had explained how in the recent past my car would not start and I had to get a jump. Also communicated that More

by DANNYO1028
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Aug 12, 2020 -

Rock County Honda responded

Hi DANNYO1028, Thank you for the feedback. Honda's newer batteries can sometimes be hard to diagnose, but when we tested it the Honda certified battery tester was showing that the battery was still good at the time of service. Again, thank you for the feedback and we apologize for any inconvenience.

August 07, 2020

Oil change tire rotation service Very quick & efficient service. The only problem was the low tire pressure was on and I did not notice it for a few miles. When I called this mornin More

by JBMCCARTHY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Aug 10, 2020 -

Rock County Honda responded

Hi Joe, We love to hear that we could provide you with quick and efficient service. We are sorry to hear that you had a problem with your tire pressure monitor. Thanks for the feedback.

August 07, 2020

Dealership was clean. Everyone was professional was courteous. Car was delivered on time. Waiting area was also spacious, sanitized and importantly in these days open. More

by JOHNPLOVE
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford, Steve Gonzagowski, Chris 'Kirby' Klemen
Aug 10, 2020 -

Rock County Honda responded

Hi John, At Rock County Honda, we care about your health and safety. :)

August 06, 2020

With everything going on in this country right now. Every visit to Rock County Honda since I purchased my CPO 2015 Accord 3 years has been an Outstanding experience. Kindness Courtesy and Respect is what I r More

by OIFII VETERAN 12B6P
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Blair Beckford, Chris 'Kirby' Klemen
Aug 07, 2020 -

Rock County Honda responded

Hi OIFII VETERAN, We love to hear that we could provide outstanding service. With everything going on in the country, we know that servicing your car is the last thing on your mind. At Rock County Honda, we take the hassle out of getting your car serviced. We appreciate you! :)

August 06, 2020

Great people, excellent communication, top-notch service. Getting my 2015 Honda Pilot serviced at Rock County Honda is a no-hassle experience, with top-notch results. The service department has excellent peop More

by Piloteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford, Dave Griffin, Ellie Brown
Aug 07, 2020 -

Rock County Honda responded

Hi Piloteer, We love to hear that we could provide outstanding results. At Rock County Honda, we always have our customers interests at heart. We will always try to provide you with perfection. Thanks for the great review. :)

August 05, 2020

Dropped 30 min off early said they were ahead ended up waiting an hour and a half for my oil change or an hour from when I was scheduled to have the oil change. May car sat outside for 45 minutes even tho More

by KOESTREICH414
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
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