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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

September 30, 2020

Tim was easy to work with, responsive and did not pull any punches. Straight talk and a very fair deal. Easy to do business with. More

by DAVEHEISER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson
Oct 01, 2020 -

Rock County Honda responded

Hi DAVEHEISER1, Glad we could earn 5 stars. At Rock County Honda, we strive to give you the very best bang for your buck. Enjoy the new vehicle!

September 29, 2020

Great experience at Rock County Honda. Negotiating for a new car isn’t on our list of fun things to do. We took a risk of an hour and a half drive from Illinois but we weren’t disappointed at all. Hayley More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Burnie Bailey, Chris 'Kirby' Klemen
Sep 30, 2020 -

Rock County Honda responded

Hi Nancy, Glad we could make the risk worth it! At Rock County Honda, we know that buying a new car is stressful, which is why we try to make the process as smooth as possible. Enjoy your new Honda!

September 29, 2020

I love Rock County Honda. Their facility is very clean and neat. It doesn't matter if you're going in for sales or service, everyone is friendly, knowledgeable and helpful. I would recommend anyone to go More

by GROELLEJILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Burnie Bailey, Leif Sykora
Sep 30, 2020 -

Rock County Honda responded

Hi GROELLEJILL, We love you too! At Rock County Honda, you will always be greeted with a friendly face ready to help you. :)

September 28, 2020

I would give a higher rating but they did not have a part despite knowing in advance that that part was needed. Had to wait. More

by thompson2969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
September 25, 2020

We were notified that the key fob being replaced was in. Upon arrival it couldn't be found and phone calls are not being returned. More

by STEVENFC62
Recommend Dealer
No
Employees Worked With
Blair Beckford
Sep 28, 2020 -

Rock County Honda responded

Hi StevenFC62, We apologize for the communication problems. Glad we could resolve this.

September 25, 2020

Hondas are a great product and an easy sell but Hayley made the deal very pleasant and very rewarding. I love my “Mulberry” HR-V. The showroom is clean, neat, and modern — all things that appeal to me! More

by BSANDERSART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Wilson, Chris 'Kirby' Klemen
Sep 28, 2020 -

Rock County Honda responded

Hi BSANDERSART, Love to hear that we could make your experience with us pleasant. At Rock County Honda, our goal is to make you feel comfortable in our dealership. Glad we could do that for you. Enjoy your new HR-V! :)

September 24, 2020

Their customer service (Hayley) was very helpful and knowledgeable about all the various models and features and were able to answer every question we had. She helped us weigh all the options to find ju More

by BRITTKERSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Wilson, Chris 'Kirby' Klemen
Sep 24, 2020 -

Rock County Honda responded

Hi BRITTKERSTEN, Congrats on the new car! At Rock County Honda, we will never pressure you into getting a car that doesn't meet you needs. Instead we let you decide what feels right. Can't wait to see you in the future! Thanks for the review!

September 24, 2020

Tim is an awesome sales manager and has helped us numerous times. I have no problem driving from Milwaukee to come to this dealership. Professional, courteous, prepared, all-around awesome people. More

by BrewCrewBabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins, Chris 'Kirby' Klemen
Sep 28, 2020 -

Rock County Honda responded

Hi BrewCrewBabe, Glad we could make the trip worth your while. At Rock County Honda, we will always be here to help you! Thanks for the review!😁

September 23, 2020

Rock County Honda has the best Service department around. I have bought 3 Honda from Rock County because of your Service department. All the people working at Rock County are the most friendly. More

by rkrohn7819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Sep 23, 2020 -

Rock County Honda responded

Hi Rkrohn7819, We love to hear that! We think our Service Department is one in a million! :)

September 23, 2020

The Honda body shop is fantastic. Needed my bumper fixed. Came in without an appointment and they got me in 2 days later and it took only 2 hours. Thank you David and Ellie! More

by J3MOLINA6196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Griffin, Ellie Brown
Sep 23, 2020 -

Rock County Honda responded

Hi J3MOLINA6196, Glad we could get you in. At Rock County Honda, we always have an open spot for you. 😁

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