Rock County Honda

I have never been disappointed in the service and professionalism of the people working here at the Janesville Honda dealer. I had my HRV serviced and they were very efficient, friendly and personabl professionalism of the people working here at the Janesville Honda dealer. I had my HRV serviced and they were very efficient, friendly and personable. I would recommend them two everyone. More

Always a pleasure to deal with this dealership. I believe his name was Jeff he was the one who went over the features of the car. He was very friendly, helpful and patient. He was a delight. You have a gem r his name was Jeff he was the one who went over the features of the car. He was very friendly, helpful and patient. He was a delight. You have a gem right there More

Very easy to schedule an appointment. Clean waiting area. Maintenance completed on time and quickly. Would be nice to have the vehicle washed upon return. area. Maintenance completed on time and quickly. Would be nice to have the vehicle washed upon return. More

I recently purchased a 2020 Honda CRV, and my experience with everyone - the receptionist, manager, sales person and finance person was very positive. All were friendly, helpful and service oriented. with everyone - the receptionist, manager, sales person and finance person was very positive. All were friendly, helpful and service oriented. More

Friendly service, knowledgeable about the product and nice to deal with. We are returning customers and have referred family and friends to the dealership Rock County feels like they care about their c nice to deal with. We are returning customers and have referred family and friends to the dealership Rock County feels like they care about their customers. More

We had an excellent experience at this dealership. The staff was very friendly and professional and genuinely interested in helping us find what we wanted staff was very friendly and professional and genuinely interested in helping us find what we wanted More

Sales and service departments are both top notch. Just purchased a new Pilot and Tim and Kane were both instrumental in us making the purchase and being able to take our vehicle home the same day. purchased a new Pilot and Tim and Kane were both instrumental in us making the purchase and being able to take our vehicle home the same day. More

Always on time to begin working on my vehicle. The waiting for vehicle in their lounge is reasonable for the service being done. I am always confident that the workmanship is completed using quality waiting for vehicle in their lounge is reasonable for the service being done. I am always confident that the workmanship is completed using quality parts. More

Very disappointed with families last service visit. Our son needed to replace his dimming headlights. After purchasing the higher output bulb {for safety in deer season} he went to replace. After comple son needed to replace his dimming headlights. After purchasing the higher output bulb {for safety in deer season} he went to replace. After completing the first bulb, he due to "horrific Honda engineering" could not even reach the second bulb location without insane deconstruction. Due time constraints he stopped in to have the install completed and was charged $40 to install one bulb that he had already purchased. I personally am offended as my immediate family has purchased 6 Hondas form this dealer and in-laws add another 8. I get that I'm no JVL élite but also feel that 14 vehicles since 2004 is a pretty decent amount of business. After my last dealings with the sales team I find it challenging to even consider another Honda and now wonder if the service department, that was the only thing keeping me tied RC Honda is no longer customer focused as well. If this is the way RC Honda treats long term customers I feel strongly compelled to reconsider our relationship. More

Made an appointment for oil change and rotation, and two minor issues. Took 2 1/2 hours. Big waste of my time. Will think long and hard B4 I return. minor issues. Took 2 1/2 hours. Big waste of my time. Will think long and hard B4 I return. More