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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

March 06, 2021

The scheduled service was completed by the service department quickly and completely. The Service representative confirmed my Honda Accord was not included on a recent recall notice regarding an iss More

by letlbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Mar 10, 2021 -

Rock County Honda responded

Hi Letlbrown, Happy to hear that you were satisfied by the service at Rock County Honda. Thanks for the review! :)

March 06, 2021

Service is accommodating, friendly. Easy to schedule for service. What’s the most irritating is asking for a 25 word minimum for a review of service. More

by MGANT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Mar 08, 2021 -

Rock County Honda responded

Hi MGANT0, Happy to hear that we could make service easy and accommodating for you. We apologize for the inconvenience. Dealer Rater has an automatic 25 minimum requirement on all reviews. Unfortunately, there is nothing we can do to change that. Thanks for the review. :)

March 05, 2021

Leif was very professional and explained everything in detail. Excellent customer service! I have always had great service from Rock County Honda! Would recommend to anyone interested in purchasing or ser More

by MIKEMONARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Mar 05, 2021 -

Rock County Honda responded

Hi MIKEMONARC, Happy to hear that we could provide a great experience at Rock County Honda. Thanks for the amazing review!

March 04, 2021

I didn't start this review to fill this out. Please stop making this necessary to complete my review xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx More

by janfsings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Mar 05, 2021 -

Rock County Honda responded

Hi Janfsings, Thanks for taking the time to let us know how we did. The site DealerRater has certain minimum requirements to complete a review. Unfortunately we can not change that. Was there anything we could've done to raise Leif's 1-star review?

March 03, 2021

The staff here has been nothing but friendly and professional. Tom helped us get into the used car that both fit our needs and our budget. We got a fair price for our trade and Hayley stayed past cl More

by JSchroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm, Hayley Wilson
Mar 03, 2021 -

Rock County Honda responded

Hi JSchroeder, Happy to hear we could make the process quick and smooth. At Rock County Honda, we will do whatever it takes to make your time with us amazing. Hope you're loving your new car!💕

March 03, 2021

The accident occurred on Friday, RCH got me in that same day, parts were available by the following Monday and the car was ready by Tuesday, amazing, a 3-day turnaround! More

by JAMIESMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Griffin, Ellie Brown
Mar 03, 2021 -

Rock County Honda responded

Hi JAMIESMITH0, Happy to hear that we could get your car all fixed up! At Rock County Honda, our team values efficiency and will always get the job done in a timely manner. Thanks for the review! :)

March 02, 2021

Fantastic! Jeff was helpful. The whole process was quick and painless. I love my new car. I look forward to building a relationship with Rock County Honda. More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Burnie Bailey, Chris 'Kirby' Klemen, Jeff Dougherty
Mar 03, 2021 -

Rock County Honda responded

Hi Gail, Thanks for the great review! Glad you love your new car! Looking forward to future visits. :)

March 01, 2021

I have been a long time customer at Rock County Honda. I have purchased two new Honda's over the last 12 years from RCH. Other than oil changes and a couple of tire changes, I have had not much reason to u More

by RDAILEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Leif Sykora
Mar 01, 2021 -

Rock County Honda responded

Hi RDAILEY0, We appreciate your long time loyalty. At Rock County Honda, we strive to provide an amazing experience always! If there is anything we could improve on, please let us know! :)

February 27, 2021

Another great experience with Rock County Honda. My recall work was done quickly and correctly. Friendly service, on time repair, comfortable waiting area. I left the dealership happy I had purchased a More

by JHANSEN608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Feb 27, 2021 -

Rock County Honda responded

JHANSEN608, Happy to hear we could provide comfort during your wait. At Rock County Honda, we know that waiting for your car to be serviced is not the best use of you time, which is why we make sure to provide efficient service in a timely manner. Thanks for the amazing review! Looking forward to many more years to come. 😃

February 26, 2021

Very pleased with the facility and the personnel. In looking to purchase a vehicle, I felt very comfortable with the relationship from sales (Jeff) to Manager Tim Thomp0son and the rest of the staff. I More

by NORDIC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson
Feb 27, 2021 -

Rock County Honda responded

Hi NORDIC0, Happy to hear we could please. At Rock County Honda, we will always make sure you are comfortable in your decisions. Thanks for the amazing review. :)

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