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Rock County Honda

Janesville , WI

4.5
616 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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616 Reviews of Rock County Honda

April 16, 2021

Dropped vehicle off for service and recall was told it would take about 1.5 hours and was done just over an hour..... Good job. More

by BCAHILL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Dave Griffin
Apr 20, 2021 -

Rock County Honda responded

Hi BCAHILL71, At Rock County Honda, we strive to give you efficient service in a timely manner. Happy to hear we could get your service done early. Thanks for the review. :)

April 14, 2021

Jeff was a pleasure to work with. He really went the extra mile to make sure we were happy with the entire process. Will definately recomend Rock County Honda to friends and family. More

by BRBMOLITOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Wilson, Jeff Dougherty
Apr 16, 2021 -

Rock County Honda responded

Hi BRBMOLITOR, At Rock County Honda, we strive to make every experience an experience worth remembering. Happy to hear we could go the extra mile for you. Enjoy the new vehicle! :)

April 13, 2021

We called to say we needed a brake light fixed and it was fixed promptly that day. The staff here is always friendly and courteous. More

by 6CASEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Apr 14, 2021 -

Rock County Honda responded

Hi 6CASEYS, At Rock County Honda, we strive to get all service done in a timely manner. Happy to hear we could take care of you. :)

April 10, 2021

The workmanship was perfect. Team was considerate and attentive. Could not believe how quickly the work was completed. Dropped the vehicle off Monday at noon it was ready Wednesday. Wow. More

by PAYTONBUTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Griffin, Ellie Brown
Apr 12, 2021 -

Rock County Honda responded

Hi PAYTONBUTTER, At Rock County Honda, we pay attention to every detail to give you the best workmanship. Our Body Shop team is extremely efficient and will always work hard to get the job done right and on time. Glad we could impress. :)

April 07, 2021

Great customer service. I was offered excellent sale price for the vehicle, which no other dealerships around the area could beat. Thank for offering your trust! More

by Zeeshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Rocio Medina
Apr 07, 2021 -

Rock County Honda responded

Hi Zeeshan, Happy to hear that we could impress you with our customer service. At Rock County Honda, our team will always take great care of you and get you a great deal! Thanks for the great review! :)

April 06, 2021

My car buying experience at Rock County Honda was extremely smooth and stress-free. Jeff was wonderful to work with. He was relaxed and easy to talk to and sought the answers to our questions. Hayley More

by OUI_ITSME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Jeff Dougherty
Apr 07, 2021 -

Rock County Honda responded

Hi OUI_ITSME, Glad we could make the car buying experience smooth, stress-free, and low pressure for you. At Rock County Honda, our sales team will always take care of you and answer any questions you may have. Enjoy the new vehicle! :)

April 01, 2021

They were awesome. They got us in when we didn’t even have an appointment, and they fixed our problem no charge because it had happened before in the past few months. More

by MATTALLA914
Customer Service
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Apr 03, 2021 -

Rock County Honda responded

Hi MATTALLA914, At Rock County Honda, we will always take care of you! Glad we could fix your problem! :)

April 01, 2021

The Rock County Honda family! ROCK’S!!!!Leif and Blair The Rock County Honda family! ROCK’S!!!! Leif and Blair in the Service Dept, always makes sure we’re happy! They do are excellent!!!!!! <3 More

by TERRYLYNNKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford, Steve Gonzagowski
Apr 03, 2021 -

Rock County Honda responded

Hi TERRYLYNNKLEIN, Glad to hear that we could provide an excellent experience for you. At Rock County Honda, we wouldn't be abled to do the things we do without our AMAZING customers! Thank you for the amazing review!

March 29, 2021

I had my oil changed and tires rotated Monday. On Tuesday, driving to Minocqua, my tire pressure light was on. I stopped to check them, and all tires seem to be overinflated the same amount. About 36 More

by GREGMPECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Mar 29, 2021 -

Rock County Honda responded

Hi GREGMPECK, The reason why your tire pressure may have increased is due to the fact that the pressure in tires drop about 1 to 2 psi for every 10 degrees the temperature lowers. When driving a vehicle your tires warm up causing the tire pressure to increase one psi during each five minute interval for the first 15-20 minutes of your drive. Measuring your psi without letting your tires cool could be the reason it read as 36. For the grinding noise, it is normal for Honda Fits to make that noise when temperatures are low. Does this grinding noise happen when the temperatures are warm?

Mar 30, 2021 -

GREGMPECK responded

It made that noise Monday afternoon when the car had been sitting out a while. Not sure if that's considered "warm" or not. I will try to monitor it as the weather warms. My car is a CRV, not a Fit, but the noise concern sounds identical.

Mar 31, 2021 -

Rock County Honda responded

It could also be because of the engines train valve. It is very common for cars engine valves to rattle when starting.

Mar 31, 2021 -

GREGMPECK responded

Well, is it something that will eventually cause the starter to quit operating sometime after the warranty is long expired (perhaps already, even though I mentioned the problem years ago)? I already had a starter problem at this dealership back when it carried GMC and they told me--incorrectly--that a balky starter was because I was using an aftermarket key (which I had been using more than a year without problem). "Stop using it," I was told. When the truck wouldn't start, they had to haul it back from Portage on a flatbed, and I didn't pay a dime for the hauling or the fix. Though it made for one long, problematic workday/night. I quickly traded that truck in for my first CRV and traded that one for this one, which I appreciate more than any vehicle I've ever owned (Fords, Chrysler, Chevrolet, Mazda, GMC among them).

Mar 31, 2021 -

Rock County Honda responded

Happy to hear that you're loving the CRV! We apologize for any previous inconvenience, or confusion on our end. At Rock County Honda, we strive to give you the best, and will have our service manager reach out to you if he hasn't already.

March 26, 2021

Easy to do business with. Thanks for taking the extra steps in getting my service taken care of! You communicated the steps that would be taken and delivered those + more. Thank you. More

by CHADOLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burnie Bailey, Blair Beckford
Mar 26, 2021 -

Rock County Honda responded

Hi CHADOLARSON, Thanks for the great review! At Rock County Honda, we will always go the extra mile to get you the service you deserve. Happy to hear that we could take care of you.

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