Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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469 Reviews of Rochester Hills Chrysler Jeep Dodge
Quick service I dropped my car off for service repair, it was repaired and returned back to me within a day. Thanks again for the quick service. I dropped my car off for service repair, it was repaired and returned back to me within a day. Thanks again for the quick service. More
Extra Mile I had problems with my car at end of its warranty but could not get it in until it was just over. The dealer went the extra mile in contacting FCA to I had problems with my car at end of its warranty but could not get it in until it was just over. The dealer went the extra mile in contacting FCA to give me coverage. Great job! More
Very Professional Dealership I have been a customer for well over 20 years. My salesman (Gus) is second to none. I wouldn’t go anywhere else or work with another salesman if I am I have been a customer for well over 20 years. My salesman (Gus) is second to none. I wouldn’t go anywhere else or work with another salesman if I am in the market to buy a Jeep product. More
Nice easy experience the employees are very nice and helpful. I had a very good experience and they made the process as quick and simple as possible. Love my car! the employees are very nice and helpful. I had a very good experience and they made the process as quick and simple as possible. Love my car! More
Excellent Marine was really helpful, courteous, and knowledgeable. I will definitely reommend Marine to anyone looking for a new car. I was very happy with my e Marine was really helpful, courteous, and knowledgeable. I will definitely reommend Marine to anyone looking for a new car. I was very happy with my experience. More
Nice service person to talk too, lack in actual service Had to take the jeep in for a recall and when speaking with the service person over the phone, we were told the work would take about 3 hours. Set an Had to take the jeep in for a recall and when speaking with the service person over the phone, we were told the work would take about 3 hours. Set an appointment to drop off the jeep and we were there on time 7:00am on a Friday for a 3 hour fix. 10 day later and many calls and conversations, we finally get the jeep back. We did quoted on some common services which were all at the high end for that type of service. I suppose they are unaware of Google or they are looking for people who dont check their options. I believe since we did not go with any of the other services they wanted to sell, they didn't have a sense of urgency. Sorry to say, but we are looking for a different car/suv and if we stay with a jeep, it will not be from here. More
to busy for new bussiness The sales person was to busy to take me seriously. He never listened to my needs of what i was looking in a car (which I explained several times). I a The sales person was to busy to take me seriously. He never listened to my needs of what i was looking in a car (which I explained several times). I asked him if he had time for me, beside he continues saying yes, he kept me waiting at his office. After all he just told me I will give you a call tomorrow. He did not even bother to check cars and prices with me. I email the manager and surprise! No response from the manager either. More
Great service! Always get great service and everyone is very friendly. Very convenient for those who work because of the hours you are open. In and out quick Always get great service and everyone is very friendly. Very convenient for those who work because of the hours you are open. In and out quick More
Air bag warranty Ok service if we need something else done in the future hope service will be just as good also you washed vehicle that was a nice touch Ok service if we need something else done in the future hope service will be just as good also you washed vehicle that was a nice touch More
service was handled great and free shuttke makes life easy I am very pleased witj the customer service and the service center at Rochester Jeep I reccomend the service and body shop to any current FCA jeep RAM I am very pleased witj the customer service and the service center at Rochester Jeep I reccomend the service and body shop to any current FCA jeep RAM owner More