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Rochester Hills Chrysler Jeep Dodge

Rochester, MI

4.4
469 Reviews

1301 S Rochester Rd

Rochester, MI

48307

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469 Reviews of Rochester Hills Chrysler Jeep Dodge

December 28, 2017

Quick service I dropped my car off for service repair, it was repaired and returned back to me within a day. Thanks again for the quick service. More

by JNJ300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 09, 2018 -

Rochester Hills Chrysler Jeep Dodge responded

Thank you for trusting us to work on your vehicle! Quick and thorough service is very important to us, and we're so happy to hear that you received exactly that! Let us know if you need anything else from us. Have a terrific day!

December 28, 2017

Extra Mile I had problems with my car at end of its warranty but could not get it in until it was just over. The dealer went the extra mile in contacting FCA to More

by Osterluc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Carson
Jan 09, 2018 -

Rochester Hills Chrysler Jeep Dodge responded

Thank you for the great review! We are always more than happy to help in any way we can, and getting you that warranty coverage is definitely worth the effort. If we can assist you again in the future, please give us a call. Have a wonderful day!

December 25, 2017

Very Professional Dealership I have been a customer for well over 20 years. My salesman (Gus) is second to none. I wouldn’t go anywhere else or work with another salesman if I am More

by Rodm1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Abdal
Jan 09, 2018 -

Rochester Hills Chrysler Jeep Dodge responded

This is great to hear, Rod, thank you for the review! We're so proud to have the opportunity to continue earning your business, it is always our pleasure to work with you. If you need anything else, service or sales-related, just let us know! Have a great day!

December 22, 2017

Nice easy experience the employees are very nice and helpful. I had a very good experience and they made the process as quick and simple as possible. Love my car! More

by Jaci0220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus
Jan 09, 2018 -

Rochester Hills Chrysler Jeep Dodge responded

Thank you for the review, Jaci! We're glad you're happy with your purchase, that makes us happy as well! If we can be of further service to you, please give us a call. Have a wonderful day!

December 09, 2017

Excellent Marine was really helpful, courteous, and knowledgeable. I will definitely reommend Marine to anyone looking for a new car. I was very happy with my e More

by Bashar1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marine Danno
Jan 09, 2018 -

Rochester Hills Chrysler Jeep Dodge responded

Thank you, Bashar! We're glad you had such a wonderful experience. Let us know if we can help you in the future, we're always happy to! Have an awesome day!

December 05, 2017

Nice service person to talk too, lack in actual service Had to take the jeep in for a recall and when speaking with the service person over the phone, we were told the work would take about 3 hours. Set an More

by no123345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Jan 08, 2018 -

Rochester Hills Chrysler Jeep Dodge responded

We are sad to hear you had a poor experience with our service team. At your convenience, please contact our Service Director, Al Laity, at 248-659-3238.

November 30, 2017

to busy for new bussiness The sales person was to busy to take me seriously. He never listened to my needs of what i was looking in a car (which I explained several times). I a More

by Alets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
vince
Jan 08, 2018 -

Rochester Hills Chrysler Jeep Dodge responded

Thank you for taking the time to leave us feedback. We are sorry to hear you feel like you were overlooked. Please give our Sales Manager, Michelle Yurek a call at 248-659-3213.

November 30, 2017

Great service! Always get great service and everyone is very friendly. Very convenient for those who work because of the hours you are open. In and out quick More

by Golf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 04, 2017 -

Rochester Hills Chrysler Jeep Dodge responded

Thank you so much for this kind review! We’re glad our team, especially Bill, took great care of you. Thank you for your business and we look forward to seeing you again!

November 20, 2017

Air bag warranty Ok service if we need something else done in the future hope service will be just as good also you washed vehicle that was a nice touch More

by Mopar guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 27, 2017 -

Rochester Hills Chrysler Jeep Dodge responded

We're glad you had a swift and satisfying service experience here at Rochester Hills CDJR! Thank you for your business and we look forward to seeing you again soon!

November 14, 2017

service was handled great and free shuttke makes life easy I am very pleased witj the customer service and the service center at Rochester Jeep I reccomend the service and body shop to any current FCA jeep RAM More

by FrankR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig scott, Victoria Carson
Nov 17, 2017 -

Rochester Hills Chrysler Jeep Dodge responded

Thank you for the recommendation, Frank! Customer satisfaction is our number one goal and it's so good to hear how much you enjoyed the experience you had with our team. Thanks again!

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