Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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469 Reviews of Rochester Hills Chrysler Jeep Dodge
Wait time, there is also no waiting room for customers. Asking if I wanted my jeep to be scratched or not scratched in there car wash would have been nice as well. Asking if I wanted my jeep to be scratched or not scratched in there car wash would have been nice as well. More
Our salesman Johnny Thorns was really nice. He helped us to purchase 2 vehicle and we were very happy how he handled the whole process Johnny had everything done in a timely manner. I will re He helped us to purchase 2 vehicle and we were very happy how he handled the whole process Johnny had everything done in a timely manner. I will recommend him to everyone I know. More
I took my new vehicle in for a leaking rear heater core at 3500 miles after the dealership removed the trim panel to access the heater core I notice it was cracked by the technician after the repair was co at 3500 miles after the dealership removed the trim panel to access the heater core I notice it was cracked by the technician after the repair was completed. After months of waiting for a new trim panel they installed the new one I received the vehicle back with dirty hand prints all over the light gray trim and headliner. While cleaning up the rear trim and interior I noticed the trim was lacking retaining clips on the new trim panel and hold down clips on the rear sill thst they removed to install the new part fell right off due to not be screwed down. I would not go back to this dealership if they offered me free service, my vehicle comes back in worse shape then when I took It in and their staff doesn’t seem to care one way or another. More
The service of my vehicle is always done well. The dealership is convenient. My service representative knows me and always keeps me updated with progress reports. The dealership is convenient. My service representative knows me and always keeps me updated with progress reports. More
WARNING: Buyers beware. Get a second opinion on any work needed on your vehicle. I took my car in for a part that I was told by the service manager was covered under warrant Get a second opinion on any work needed on your vehicle. I took my car in for a part that I was told by the service manager was covered under warranty. I left my car only to receive a call 24 hours later that the part was not covered. The quote: 1500$ where Goodyear of Rochester quoted 600$. I'm out 154$ for them to tell me exactly what I told them was wrong but learn from my mistake. Please Please Please get a second opinion when it comes to their quotes. Would never recommend Chrysler Jeep Dodge Ram of Rochester Hills. More