Robideaux Motors Co

Okay during the purchase, horrible attention after the purchase. Service told me it would be 4-6 weeks before they could get me in to even just diagnose the problem with my pickup. Warranty I purchased purchase. Service told me it would be 4-6 weeks before they could get me in to even just diagnose the problem with my pickup. Warranty I purchased wouldn't cover anything that went wrong with the truck. Many failures to return my calls inquiring about reimbursement for warranty and when I finally got through today, finance guy had failed to hit "send" on my form to get my money back. Buyer beware! More

Hello. For the past month I have been monitoring the advertised price of a 2022 GMC 2500 3/4 ton diesel from my local dealer Robideaux Motors . Advertised price MSRP $52,089 and $48,589 with qualifying advertised price of a 2022 GMC 2500 3/4 ton diesel from my local dealer Robideaux Motors . Advertised price MSRP $52,089 and $48,589 with qualifying discounts. I have finally decided to purchase a new truck and upon trying to order the truck the first time (October) I was told by a salesman that he could not honor the price they advertised as for it is not possible and must be a misprint. He also stated that I am amongst many others that have attempted to take advantage of the sale price. Fast-forward to November, when they released their Black Friday add. Again, the truck is advertised for the same MSRP price of $52,089 & $48,589 with qualifying discounts. 11/26 I called the dealership and spoke with a gentleman regarding the promotion. After reviewing the add with him, He agreed the ad was a great deal and that all I had to do was come down to the dealer and give them a $1,000 dollar deposit to get the truck ordered. 11/27 My wife and I went into the dealership and spoke with a salesman who at first seemed willing to help. Upon trying to build the advertised truck on the GMC website he showed us it was not possible to order a truck for that dollar amount and expressed his frustration with the company he works for In regard to the false advertising, stating he was not going to go back and forth with me about pricing and that I should just talk to my original salesman Monday. I politely agreed with him that the pricing was confusing and recommended I come back to speak with a manager in regard to the pricing & getting a truck ordered. The salesman refused to give me the name of the general manager, stating he would not talk to me about the unrealistic price, and neither would the owner. I feel that this ad is not only false advertisement by the dealer, but also price baiting to drive customers into the dealership. If an advertised price cannot be honored by the dealership running the ad than it should not be made public. If published by mistake, it should be removed from the website immediately. This dealership should be held accountable for their actions and stand true to their advertisement, whether it be an honest mistake or not, rather than make excuses for their actions and waste people time. I do not believe that this ad was made by mistake as for it has been ran on multiple platforms and with different Sales event titles. The dealership states that their website/social media developer is on maternity leave and there for can not make any changes to their ads. I feel that this is an excuse for their unrealistic advertising, and this situation needs to be resolved immediately. Not only does the ad need removed if it is incorrect, but the dealership should be held accountable for their actions by honoring the advertised price. Truck details & specific truck pictured in October add. 2022 GMC 2500 3/4 ton diesel Crew Cab 4x4 AT4 (Red ) Power lumbar heater seats, dual climate control, hd rear vision camera Truck details & specific truck pictures in November add: 2022 GMC 2500 3/4 ton diesel Crew Cab 4x4 ( white ) AT4 Black Friday Capture add 2022 GMC 2500 3/4 ton diesel Crew Cab 4x4 ( white ) More

Here, I got my new GMC Sierra. I was out of state buyer. Pam Milks, help me during all process and after, untill I obtain my license plates. She was here all the time, with fast respond, find out a buyer. Pam Milks, help me during all process and after, untill I obtain my license plates. She was here all the time, with fast respond, find out and provide correct information or to put pressure if the things got forgotten in other places. She always stand-up for us. If you shopping for vehicle, I would strongly advise to find Pam Milks desk. Mindas More

Great service and super friendly. I didn’t have to wait, there was someone there right as i pulled up. Very professional and respectful. Thank you there was someone there right as i pulled up. Very professional and respectful. Thank you More

Mike and Ms. Pam are fantastic to work with. They went above and beyond to ensure we got what we wanted for a great deal. The communication was fluid and the transaction was very transparant. I would high above and beyond to ensure we got what we wanted for a great deal. The communication was fluid and the transaction was very transparant. I would highly recommend this dealership, specifically Mike and Ms. Pam to everyone. More

The customer service here was exceptional. Andrew and Pam made finding the right vehicle easy . We had visited the dealership when we were in town in a recent trip. When we called to make our purchase , th made finding the right vehicle easy . We had visited the dealership when we were in town in a recent trip. When we called to make our purchase , they were there to assist by making sure we found exactly what we were looking for in our vehicle. Jesse and Jessica in financing as well! More

A true STRESS FREE car buying experience through Robideaux Motors. Thank you Andrew and Jessica for all your work! We will be returning for future car purchases and referring our friends and family Robideaux Motors. Thank you Andrew and Jessica for all your work! We will be returning for future car purchases and referring our friends and family here. They really went above and beyond! More

Exceptional vehicle shopping experience! Sincere thanks to our salesman, Butch; the owner, John; his manager, Tim; and Pam in internet sales. The whole team worked together to exceed our exp Sincere thanks to our salesman, Butch; the owner, John; his manager, Tim; and Pam in internet sales. The whole team worked together to exceed our expectations, and to get us the perfect deal on the truck we wanted. More

AMAZAZING!!!! These guys are top notch!! This was the easiest car purchase I've ever made!! Keep up the great work!! You have earned my business for life. These guys are top notch!! This was the easiest car purchase I've ever made!! Keep up the great work!! You have earned my business for life. More

Excellent Customer Service in a Timely Manner Rob was able to find me a great used car with low miles at a price lower than the competitor! I highly recommend checking out Robideaux for your futur Rob was able to find me a great used car with low miles at a price lower than the competitor! I highly recommend checking out Robideaux for your future car needs. More