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Robertsons GMC Truck, INC.

Wareham, MA

4.8
512 Reviews
At Robertsons GMC Truck, Inc., we're more than just a car dealership in Wareham. We're also members of the greater Middleborough, Sandwich, Plymouth, Marion and Fairhaven communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new GMC ...
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2680 Cranberry Hwy

Wareham, MA

02571

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Showing 512 reviews

July 11, 2023

I went there to program a glow plug controller and they said the engine light was still on and wanted to charge 150.00 more just to diagnose . I said I would let them know went and inspected code was prog More

by grahamhank9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Morrill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Robertsons GMC Truck, INC. responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon.

Jul 13, 2023 -

grahamhank9 responded

I had no problem paying for service but excepted to get what I paid for the only thing that would work for me is a refund of my money

Jul 13, 2023 -

grahamhank9 responded

So I guess that’s the end of response am sure there still in DENIAL

Jul 13, 2023 -

grahamhank9 responded

If any injectors are replaced, go to Reprogram Injector Flow Rates parameter and enter the flow rate number of the new injector to the corresponding cylinder. The flow rate numbers will automatically update both control modules. If the ECM was replaced, go to Copy GPCM Inj. Flow Rates to ECM parameter and reprogram the ECM. This will update the ECM with the GPCM flow rate numbers. If the GPCM was replaced or the flow rate numbers are not the same for both modules, go to Copy ECM Inj. Flow Rates to GPCM parameter and reprogram the GPCM. This will update the GPCM with the ECM flow rate numbers.

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Jul 14, 2023 -

grahamhank9 responded

grahamhank9@aol.com

July 11, 2023

Josh was the best salesman no pressure to buy anything definitely will recommend him. Definitely will be buying there again. Thank you More

by wte62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Timilty
Jul 13, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for taking the time to write about your experience with us! At Robertson's GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Josh was able to exceed your expectations. Don't hesitate to contact me if there is anything else I can do for you. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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July 09, 2023

Great service. Quick and easy process. Had a great experience purchasing my truck from this dealer. Would recommend to anyone looking for an easy transaction. More

by tylersmolinsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Timilty, Cam Shanahan
Jul 11, 2023 -

Robertsons GMC Truck, INC. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 08, 2023

The sales team at Robertson’s were great to deal with very responsive I look forward to dealing with a local dealership for the service on my new truck. My truck is how I make money. More

by oliveirasfullfinishes
Recommend Dealer
Yes
Employees Worked With
James Timilty, Cam Shanahan
Jul 11, 2023 -

Robertsons GMC Truck, INC. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 07, 2023

Jim and Andrew were more than professional when I purchased my truck. The communication between all parties involved was excellent. This was the most streamlined truck buying experience I've had. Any More

by peltiermichael1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Jackson , James Timilty
Jul 10, 2023 -

Robertsons GMC Truck, INC. responded

I cannot thank you enough for your wonderful review of Robertson's GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 07, 2023

No pressure, good people to deal with. I recommend this dealership to anyone looking to purchase their next vehicle. More

by seadoox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Saltalamacchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 05, 2023

great experience, Mike and Cam handled everything smoothly ,no pressure,no surprises,and they didn't insist that i had to give them a great review like the other pushy dealerships.this is my fourth t More

by OSOL58
Recommend Dealer
Yes
Employees Worked With
Mike Shanahan, Cam Shanahan
Jul 07, 2023 -

Robertsons GMC Truck, INC. responded

Your kind words mean a lot to me. I appreciate your feedback and I am happy to hear that our team was able to meet your needs. I always strive to provide the utmost in quality and customer satisfaction, and I try my best to make the car buying experience as easy and stress-free as possible. I look forward to assisting you with your future sales and service needs. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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July 04, 2023

Great dealership. No pressure to buy anything . Josh was a great salesman. Definitely recommend to anyone looking to buy a vehicle. Definitely will buy from them again More

by wte62
Recommend Dealer
Yes
Employees Worked With
Josh Recupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Josh was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

July 03, 2023

As usual, the Service Advisors (Jim Morrill and Matt Crocker) were first-rate - - knowledgeable, friendly, courteous, and right on point. More

by denapert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Robertsons GMC Truck, INC. responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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July 03, 2023

I just got my truck back from being repaired from an accident. Marty Chevy did some work on it but never aligned or balanced the wheels. So it drove funny. Robertson was able to correct that so now i More

by KVLPHIL2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Robertsons GMC Truck, INC. responded

Thank you for the feedback! I am happy to hear about your positive experience at Robertson's GMC, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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