Robertsons GMC Truck, INC.

Jimmy in the service department was very responsive to my request. He got my truck in quickly and explained to me what the problem was I am very satisfied request. He got my truck in quickly and explained to me what the problem was I am very satisfied More

Worst service customer care I have ever experienced at a dealership with two service appointments(second appointment was to bring back truck for incorrect repair from the first appointment). Truck was dropp dealership with two service appointments(second appointment was to bring back truck for incorrect repair from the first appointment). Truck was dropped off night before each appointment and had to call on the status since I had not heard from them all day that it would be done. When I called to check status, I was told that they had not gotten to it and it would be done early the following day, however, once again did not hear from them all day until I called at 3:30 pm to check when it could be picked up and was told it was just being worked on. At 5pm received call from the service manager that they would need yet another day to diagnose what was going on which I expressed was not acceptable since I was already without my work truck for 4 days. Jim, the service manager had no regard for the inconvenience this was causing me and advised me to just come pick it up with no offer for a loaner to help with the situation. He wanted nothing to do with explaining what was happening and just wanted to get off the phone and not deal with it. More

Staff were knowledgeable and friendly. My vehicle was done on time and they called me as soon as it was ready. Great customer service! My vehicle was done on time and they called me as soon as it was ready. Great customer service! More

The Service Team at Robertson's is simply EXCELLENT! The appointment times are convenient, they are on time, the work is estimated, the vehicle is clean, fixed properly, and they are always courtesous! The appointment times are convenient, they are on time, the work is estimated, the vehicle is clean, fixed properly, and they are always courtesous! More

always responsive and communicates well. Always taken good care of my truck. Fair pricing also. Always taken good care of my truck. Fair pricing also. More

Service is consistently excellent. A big thank you to Jim Morrill! The little things do not go unnoticed. On the day that I arrived to pickup my vehicle, it was raining very hard. A big thank you to Jim Morrill! The little things do not go unnoticed. On the day that I arrived to pickup my vehicle, it was raining very hard. Jim made certain my vehicle was right by the service door when I arrived so as to not get drenched. More

Kevin Crosby was very pleasant to work with and answered all my questions and then some as I purchased a used SUV. Very pleasant, informative & professional from initial call to enquire about the used SUV all my questions and then some as I purchased a used SUV. Very pleasant, informative & professional from initial call to enquire about the used SUV on their website. He and the rest of the behind-the-scene team at Robertson's handled all the registry and insurance company interactions. And Kevin followed up on getting accessories I ordered for SUV installed. Rating Kevin and the dealer support folks 11 out of 10. More

Andrew as very good, he was helpful and had a good sense of humor.. would recommend him and the dealership of humor.. would recommend him and the dealership More

I took the truck in for wiring issues and have a switch moved it was fixed right the first time with everything fixed as requested Thank You moved it was fixed right the first time with everything fixed as requested Thank You More

Kevin Crosby was Great to work with answered every question we had would highly recommend him!!! question we had would highly recommend him!!! More