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Roberts Motors

Alton, IL

4.8
340 Reviews

4350 Alby St.

Alton, IL

62002

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340 Reviews of Roberts Motors

May 31, 2023

Did not jack up price as many local dealers are for the Maverick Salesman was thorough and knowledgeable. . More

by VicVic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan bennet
April 13, 2023

Tim Lane was wonderful to work with. He explained everything about the escape and showed me how to work all electronics. I enjoyed my experience of buying the car. Tim had chosen one More

by pjfd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane
April 10, 2023

Very helpful, and nice . .. follow ups and explanations are very thorough along with advice if asked... More

by Kliteazr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees ....
March 17, 2023

Treated nice by everyone from the moment I walked thru the door until I left. Tim Lane was very nice to work with. Explained everything about my new car. It replaced a 12yr old Mountaineer. More

by bjlaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane and Brent Cleveland
March 15, 2023

Service department always takes great care of my vehicle. from sales to service, they have it covered. More

by mlhorn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
March 14, 2023

Smooth and easy! I like that is was simple, quick, and no hidden fees! Every was transparent. More

by A day at a time
Recommend Dealer
Yes
Employees Worked With
Jakob
February 25, 2023

Great service department; terrific sales group; excellent ownership with important involvement with the community and modern/well maintained facilities . Great dealership image for Ford as a brand. More

by Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kloempken
Feb 25, 2023 -

Doc responded

Complete

February 22, 2023

Jakob was awesome to work with! He went above and beyond to ensure an amazing experience. Jakob and Roberts has truly exceeded our expectations! More

by hmm8503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob McElroy
February 22, 2023

Professional team work sets customer care an important priority. Over all very pleased with this dealership. Family sines proves itself best at seeking to be the best in its industry More

by Johnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who received e for checking car in professional and well informed about yserice needs. Clerk and cashier very complete about my Ford rewards program
February 19, 2023

I had a great experience working with Jakob M. at Roberts Motors. Jakob was very knowledgeable and able to address all questions/concerns. I would highly recommend Roberts Motors. More

by e.wilkinson1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob McElroy
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