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Roberts Motors

Alton, IL

4.7
328 Reviews

4350 Alby St.

Alton, IL

62002

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328 Reviews of Roberts Motors

January 14, 2023

My first oil, filter, Lube and inspection of 2022 F-150. Staff were courteous and efficient. Appreciate bottled water and coffee in the waiting area. More

by jasperfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
January 13, 2023

I had a recall on my 2019 escape. I made an appointment at 10:00 am and it was completed by 10:45 am. Every Roberts people were very nice and helped me from start to finish. I would r More

by jon62010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unkn
January 12, 2023

No pressure in the sales department, excellent service. Very satisfied with my treatment there. I wold recommend giving Roberts Ford a chance with your new or used car needs. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Lane
January 05, 2023

Mike in service is absolutely the best! He's always very helpful and so nice. Ryan in sales is the best salesperson I've ever delt with. More

by Foutchsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Ryan
January 04, 2023

Was easy to work with and they kept me informed on how the service went. More

by rickydunse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
December 29, 2022

They were friendly, fast and accommodating. This service was for recalls. We are satisfied customers More

by john
Recommend Dealer
Yes
Employees Worked With
Shawn
December 26, 2022

Thanks, Roberts Motors, Jacob, and John for helping me with the purchase of my new F-150! You guys were great to work with! Your communication throughout the order and delivery process was very much appre More

by john
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob
December 14, 2022

We have done business with Roberts Ford for 30 years or more! They always make it right! Best service from sales to service! Love my new 2022 Ford Explorer! Keep you good work! 😃 More

by jrbreitweiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
November 16, 2022

My new F-150 PowerBoost had less than 1,300 odometer miles when I experienced a Road Hazard Flat on US 63 South of Kirksville, MO. I changed the flat and returned to Alton, IL and immediately scheduled More

by jasperfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cleveland, Ryan Bennett, John Roberts
November 02, 2022

Excellent service. Always friendly and fast. Purchased my car from Roberts Ford and won't take it anywhere else to be serviced. More

by bettyjacober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jacober
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