Roberts Motors

Very fast! I am SO happy with Roberts quick lane - I have always had a great experience with the fast and friendly service dept people. always had a great experience with the fast and friendly service dept people. More

In the middle of COVID 19 there were no staff wearing masks, and they didn't report having wiped down the car after the technician having changed the oil and wasn't wearing plastic gloves. I also needed masks, and they didn't report having wiped down the car after the technician having changed the oil and wasn't wearing plastic gloves. I also needed to have a part put on the car and the service manager said to talk to the service advisor, but he told me they only do oil changes on Saturday. I was very disappointed! More

The staff was very nice and friendly, but nobody was wearing a mask. In the middle of a pandemic, I find that behavior unacceptable and unprofessional. I didn’t feel safe there. wearing a mask. In the middle of a pandemic, I find that behavior unacceptable and unprofessional. I didn’t feel safe there. More

Super Happy with 2019 Ford Edge From beginning to end, Paul Hull made the purchasing experience of our new car go very smoothly. Great salesman, very personable! We are happy custo From beginning to end, Paul Hull made the purchasing experience of our new car go very smoothly. Great salesman, very personable! We are happy customers and would recommend to our friends. More

.scheduled oil change stopped by fast lane, no room today for oil change. Made app. for following Monday, could not make it, called and changed it to the following monday. stopped by fast lane, no room today for oil change. Made app. for following Monday, could not make it, called and changed it to the following monday. 7/21/20. 2pm. took truck out there , i had no app. scheduled, some one did not note the change. told me they would fit me in. ok , was 1 hr before truck was took into shop, then another hr for oil change, total 2 hrs for a oil change, not acceptable. i could see my truck in 1st stall, so I watched technician. he spent more time doing nothing as he did working on my truck. i worked 2 yrs as a shop manager in a 16 bay garage. my recommendation would b e hire a shop manager , if you have one already, re-train him or fire him, no one that i could see was in charge, I bought my truck there, have had it serviced there, so i will continue with scheduled appointments, hopefully the service will improve , if not i will stop, using your service. More

Great Dealer Roberts Ford is your go to service department for what you need. Need service, Roberts, need questions answered, Roberts. You have earned my business. Roberts Ford is your go to service department for what you need. Need service, Roberts, need questions answered, Roberts. You have earned my business. Thanks More

Great service! Roberts is very reliable and has very good customer service. I highly recommend using Roberts if you are looking to buy. The service department goes o Roberts is very reliable and has very good customer service. I highly recommend using Roberts if you are looking to buy. The service department goes out of their way to help. More

Very clean and focused environment. Listening to what the customer is looking for in a vehicle. And taking all of this and giving and meeting the customers expectations. the customer is looking for in a vehicle. And taking all of this and giving and meeting the customers expectations. More

Quick service (oil change). Friendly staff - from the owner, GM and service department rep to the janitor and cashier. Needed a battery and really didn’t take too much extra time. Appreciated the unexpec owner, GM and service department rep to the janitor and cashier. Needed a battery and really didn’t take too much extra time. Appreciated the unexpected car wash. More

New Car Everything went very smoothly. Roberts responded to my email very quickly followed up by a phone call. We set up an appointment and purchased a new Es Everything went very smoothly. Roberts responded to my email very quickly followed up by a phone call. We set up an appointment and purchased a new Escape. More