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Roberts Motors

Alton, IL

4.8
341 Reviews

4350 Alby St.

Alton, IL

62002

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341 Reviews of Roberts Motors

October 31, 2020

Excellent dealership. Best car shopping experience. Highly recommend! Elyse as well as the Sales and Finance ‘Managers go the extra mile to make sure you are happy with purchase! More

by pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elyse Ruyle
October 28, 2020

Very pleased with the experience. Zach Schnare was very helpful and explained all the features of the vehicle. The process of purchasing the vehicle was very quick and easy. More

by ACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Schnare
October 27, 2020

Worked with me around my schedule Very professional Worked with me around my schedule Very professional staff very friendly Every one from employee to management is very approachable The best part More

by jgernigin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole staff to many names to name
October 26, 2020

Fast and friendly service every time. Drove in for oil change, no appointment and I was in and out in less than an hour. Teresa will take good care of you. Also, if you are shopping for a new or used vehi More

by paulmarkel232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa from service
October 22, 2020

One of the best car buying experiences I have ever had. No high pressure tactics! Elyse Ruyle was wonderful to work with. Brent Cleveland was very upfront about our trade in and met all of our buying req More

by Pkaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elyse Ruyle, Brent Cleveland
October 20, 2020

Everyone was friendly and very nice. My salesman Tim Lane was very helpful. I have purchased three vehicles from there and had very good luck with them. More

by conniewright2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lane
October 20, 2020

I Had my first real dealership experience at Roberts Motors and it couldn’t have been a smoother process. Working with Zach Schnare felt like working with a friend. Satisfied is an understatement. More

by zwest12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Schnare
September 28, 2020

I wasn’t going to buy a car during the pandemic due to health concerns, but I talked to my sales associate,Zach, and he insured that there were absolutely no issues. We did the whole deal over the phone, More

by Davidzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
September 03, 2020

I was pleased with the service that I received, and the technician was good and thorough! But there were no one there wearing masks, and they didn't put any coverings over the steering wheel or gear shift More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jacober, Service Advisor
August 26, 2020

Had an issue with my 2018 F-150, and contacted Jack Phegley via e-mail to help resolve the problem. The shop was very busy, but he worked me in the following day for oil change and a test. The problem More

by jerrylinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Phegley, Rachel Rushin, Cindy Edwards, Pamela Bick
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