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Roberts Motors

Alton, IL

4.8
341 Reviews

4350 Alby St.

Alton, IL

62002

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341 Reviews of Roberts Motors

July 21, 2021

Recently took our 2013 Escape in for oil change and to look at brakes. Oil change was completed in a timely manner and we were told that the brakes were still good and would not require replacement at thi More

by tlevan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
July 19, 2021

I was very satisfied with the Quick Lane service at RobertsMotors. I made an appointment in advance which worked out well for me. The staff was friendly and professional. More

by jks327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Tonya, Pam
July 14, 2021

I have had my vehicle serviced for 7 years now only at Roberts. All though I love the quality of service, I feel the service team was a little more friendly and make you they are thankful for our busines More

by jackieshoyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
June 29, 2021

Very happy with the trade in and purchase process. Only thing was inconvenient was my power of attorney was not excepted for my over the road truck driver husband. That was the whole purpose of us getting More

by becky.drives
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lane
June 23, 2021

I have my Ford Escape serviced here and everyone is helpful and explanatory. They have a great deal for getting an oil change and tire rotation. You can wait there or drop it off and get it later. It t More

by sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
June 02, 2021

Tim was great. Courteous and no pressure. Easy to work with and follow up was excellent. Have bought all my new Fords here and have always been happy. More

by rodneywhite360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lane
May 25, 2021

Love Roberts and had better experience then ever xx the service desk. Sometimes its not so friendly but the last two times have been great!!! More

by Pleased
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I turned his name in on a card
May 24, 2021

Every time I go to Robert the service is excellent. I would recommend the company and the entire staff a great thumbs up. There's nothing else to say but thank you. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
May 19, 2021

Awful service department. Second time I’ve been told a part is broke and needed replaced only to find out it wasn’t. Stay away and protect your hard earned money. More

by ER17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon
May 19, 2021

I recently bought a Rav 4 from Roberts. Zach Schnare was great to work with as well as the rest of the Roberts team. Thank you Zach Schnare for a great buying experience. More

by bectl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Schnare
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