Roberts Motors
Alton, IL
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341 Reviews of Roberts Motors
Best place to buy a new bronco! Through the crazy launch they were great, knew their stuff, communicated often about anything going on! I would def recommend to everyone. they were great, knew their stuff, communicated often about anything going on! I would def recommend to everyone. More
As a woman I am impressed with the attitude of the personnel at Roberts Motors. I’m always treated as a “customer” instead of a “woman”, as many other facilities do. Also, the service is always excell personnel at Roberts Motors. I’m always treated as a “customer” instead of a “woman”, as many other facilities do. Also, the service is always excellent More
Curtis and Jim were excellent to work with when I traded my Edge for the Fusion. I will definitely be a return customer and I will be sure to send others to Roberts as well. my Edge for the Fusion. I will definitely be a return customer and I will be sure to send others to Roberts as well. More
As always the service at Robert’s Ford was well done. QuickLane is an easy in-easy out service for getting an oil change and “The Works.” I was surprised this time as they indicated on the service report QuickLane is an easy in-easy out service for getting an oil change and “The Works.” I was surprised this time as they indicated on the service report I needed a new air filter. Always in the past the service manager would come in and ask me if I wanted to add that service to the day’s work. They did not do this at this visit, requiring me return again for this or go but my own. This oversight/reduction in service is one of the first negatives I have ever experienced at Robert’s Ford. More
I always go to Roberts Ford for any mechanical work. Always a clean environment with nice restrooms. Great coffee, great service, great people. Thank you Always a clean environment with nice restrooms. Great coffee, great service, great people. Thank you More
The dealership's service was prompt and the appointment system was efficient. The service representative was easy to speak with and clear about the inspection's findings. The billing was accurate and fair. system was efficient. The service representative was easy to speak with and clear about the inspection's findings. The billing was accurate and fair. More
When my truck needed service I tried Roberts Motors because I heard their service was great. The first person I dealt with was Rachel to get my information & documented why I was there for service. Rac because I heard their service was great. The first person I dealt with was Rachel to get my information & documented why I was there for service. Rachel was friendly & professional. After the work was completed in a timely fashion & correctly by technicians Drew & Ryan, I had the chance to speak with the service manager Jack who answered a couple questions I had, was very professional, easy to talk to & genuinely cared about my satisfaction. I made a purchase from the parts department & dealt with Terry then Pam the cashier who were both great to deal with also. More
Great service as always. I had an indicator light out and it was fixed quickly without an appointment. Nate did a great job washing the car! it was fixed quickly without an appointment. Nate did a great job washing the car! More
Recently had a flat tire repaired. Even though the dealership was extremely busy they took the time to take care of the repair and get me back up an running. dealership was extremely busy they took the time to take care of the repair and get me back up an running. More