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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,000 Reviews

2,000 Reviews of Robert Brogden Buick GMC - Service Center

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December 17, 2022

I’ve always had a good experience with fast and friendly service for maintenance appointments. More

by drwecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes
Dec 20, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

December 16, 2022

Timely, eficicient, excellent communication. Josh was very good about setting it up and executing the service for me More

by ward4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes
Dec 19, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

December 16, 2022

Xxx xxxx xxxx xxxx cxxxx great place to get your car done right thank you. Xxxx More

by JOESHOMEIMPROVEMENTCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
Dec 19, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

December 14, 2022

Phenomenal customer service, straight talk and an outstanding deal. I would definitely recommend to anyone, and i will be going back for any future GMC purchases of mine. More

by SB
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 16, 2022 -

Robert Brogden Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 13, 2022

The dealership at GMC is always a great place. I enjoy coming in to look at the cars that I cant afford to buy. Oh well. They are great... More

by kenp27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
4.0
This rating includes all reviews, with more weight given to recent reviews.
PHILLIP MILLER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obada Mustafa, Jeff Alstatt, Tino Stowers, Levi Dinsmore
Dec 14, 2022 -

Robert Brogden Buick GMC responded

Thank you! Sincerely, The Robert Brogden Buick GMC Team

December 13, 2022

Jason always does a great job. Very satisfied with the service you get from Robert Brogden. More

by DUSTIN38
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes, Peter Sargent
Dec 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

December 13, 2022

The service was great, done on time and got a call from the service department when it was complete. The only complaint I have is that my shuttle driver smelled very bad, hard to even ride in the car with More

by rumrunr52chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shuttle drive & porter
Dec 15, 2022 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

December 12, 2022

Very fast and got everything I needed done in a jiffy. Josh is da man, thanks!! More

by Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh
Dec 14, 2022 -

Robert Brogden Buick GMC responded

Fisher, hello and thank you for this fantastic review! Sincerely, The Robert Brogden Buick GMC Team

December 09, 2022

Service department is lack in customer service. Came in for my appointment and another guy after me was greeted at his car door. I stood there and walked in, then waited for almost 10 minutes. Fina More

by stevo1000rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 09, 2022 -

Robert Brogden Buick GMC responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. We would appreciate the chance to speak with you in order to address your concerns and move our dealership in a more positive direction. Please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

December 02, 2022

When my new truck was taken twice in for service with less than 700 miles on it. Steve and the guys in the shop went above and beyond to get it fix without delay. More

by ted.russell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Robert Brogden Buick GMC responded

Ted, we appreciate your kind words about our service team. Thank you for choosing Robert Brogden Buick GMC for your vehicle needs. Sincerely, The Robert Brogden Buick GMC Team

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