Robert Brogden Buick GMC - Service Center

Was at dealership approx month ago - fixed “purge valve/air leak”, but had similar problem after in Fla. / - so Josh and Josh fixed this time (excellent detail of issue + fix (water pump). Should be valve/air leak”, but had similar problem after in Fla. / - so Josh and Josh fixed this time (excellent detail of issue + fix (water pump). Should be ok for next trip to Calif, then Wisc, and back to KC! Thanks! More

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Great service, nice people, and comfortable waiting room. We feel good about taking our vehicle to Brogden for maintenance. We feel good about taking our vehicle to Brogden for maintenance. More

They were very easy to work with. They fixed multiple problems with my vehicle in one day. More than pleased with the service. They fixed multiple problems with my vehicle in one day. More than pleased with the service. More

Again I had to pay $108 for a delco part I can buy on line for $9. Also never heard back about issues with my previous service completed. Please do not contact me or send anything else to me, I sent my line for $9. Also never heard back about issues with my previous service completed. Please do not contact me or send anything else to me, I sent my displeasure all the way to the GM, and nothing. You are basically saying my concerns mean nothing to you, do your dealership means the same to me. More

Another good experience. Greeted by advisor upon arrival. Would recommend others. Vehicle was ready within an hour. Greeted by advisor upon arrival. Would recommend others. Vehicle was ready within an hour. More

Everything was great. It took a little longer than I was told but overall not to bad. They always do a very good job. I continue to come back even though my warranty has e It took a little longer than I was told but overall not to bad. They always do a very good job. I continue to come back even though my warranty has expired. More

They did an excellent job on my car. Josh was very helpful on informing me on everything. Josh was very helpful on informing me on everything. More

Excellent service. Respected time spent waiting. Understood the importance of time, unlike this survey. Will be back, Respected time spent waiting. Understood the importance of time, unlike this survey. Will be back, More

My car got "lost" in the cracks. After 1.5 weeks of being at the shop I called to find out that nothing had been done. Reps were short, terse, and seemed to be inconvenienced each After 1.5 weeks of being at the shop I called to find out that nothing had been done. Reps were short, terse, and seemed to be inconvenienced each time a call was engaged for updates on our vehicle. More