Back

Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,860 Reviews

1,860 Reviews of Robert Brogden Buick GMC - Service Center

Sort by
November 14, 2023

Great service, friendly staff good communication, positive experience, not too sales oriented, Ryan O’Conner was great! More

by sarahmoon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
PHILLIP MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Robert Brogden Buick GMC responded

Sarah, thank you for your kind words. We feel our service department is what makes Robert Brogden Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Robert Brogden Buick GMC Team

November 11, 2023

Service is always very fast! Staff is always so kind and friendly! Max especially made the experience smooth and effortless. More

by taylorasay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Nov 13, 2023 -

Robert Brogden Buick GMC responded

Taylor, it's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

November 10, 2023

Max Romine was my service Advisor for my car service this past Thursday. Max did a great job taking care of my car and answer all my question. I Would definitely go back to Max in the future for any servi More

by CAVERVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any other people besides Max .
Nov 13, 2023 -

Robert Brogden Buick GMC responded

It’s great to know that Max provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

November 10, 2023

Tremendous experience! Knowledgeable staff and great vehicles! This dealership truly exemplifies a “customer-first” approach… More

by jaysoncummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enoch
Nov 13, 2023 -

Robert Brogden Buick GMC responded

Jay, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

November 09, 2023

From the time I dropped my truck I was treated with respect and professionalism which I do appreciate More

by frogjc007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Nov 13, 2023 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

November 07, 2023

I was told I had to pay $100 to diagnose my issue. I was charged $130. I chose not to get my back up camera fixed because I was shocked that all said and done was going to cost $700 More

by wendyt0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Everhart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max was fine. I didn’t like the price
Nov 08, 2023 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us, Wendy. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

November 06, 2023

Service department does an excellent job. Would recommend to anyone looking for a dealership to purchase or service a vehicle. More

by russelldent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Russell. Sincerely, The Robert Brogden Buick GMC Team

November 02, 2023

Purchased car there, & they have performed most of the maintenance. I keep coming back, which proves I have had good experiences! More

by debraowens20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Debra. Sincerely, The Robert Brogden Buick GMC Team

November 01, 2023

Everything was quickly completed, from making the appointment to finishing the oil change. Thank you. More

by fourhenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

November 01, 2023

The appointment was confirmed and the dealership was on time. Wait time was a little over an hour which was expected. More

by fmana08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

...
25
...