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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,860 Reviews

1,860 Reviews of Robert Brogden Buick GMC - Service Center

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December 18, 2023

Received great service from Brian Everhart to resolve a longtime problem with my Acadia transmission issues that were defined in a letter that I submitted to GMC. We had to deal with the GM strike delay o More

by rshowers5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximus Romine
Dec 19, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 13, 2023

I can't even begin to express my gratitude with Lee Habiger's service at Robert Brogden Service Department. From a horrible situation, to a tow truck ride, to "I got you Rick". Lee got things moving More

by rr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger
Dec 13, 2023 -

Robert Brogden Buick GMC responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 13, 2023

Max was the service writer and he really helped me with my vehicle. I had a oil change and tire rotation More

by THEMANSTAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Robert Brogden Buick GMC responded

It’s great to know that Max provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

December 12, 2023

Great experience at Robert Brogden! Jimmy, Sebastian and Paul worked hard to keep my business and get me the best deal possible! More

by SOCIAL.ABBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Dec 12, 2023 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

December 10, 2023

Always love bringing my vehicle to Brogden - pleasant and helpful staff and a great waiting room and accommodations, on top of the great service for my GMC Terrain (which I love and purchased at Brogden).Tha More

by Joeybeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Joey. Sincerely, The Robert Brogden Buick GMC Team

December 09, 2023

Having bought my car at this dealership, I feel comfortable bringing my car back for servicing. I trust that they will only do what I have scheduled, and if anything else is needed, they will discu More

by betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Robert Brogden Buick GMC responded

Betty, it’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

December 08, 2023

Brian was great to work with in servicing my car this week and communicated well. More

by jasont2
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Jason! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 07, 2023

The service department staff were very polite, knowledgeable and helpful. I was very pleased with the assistance I received. More

by 5DBAKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 06, 2023

Brian was very helpful and courteous and the overall service experience was excellent and very speedy. More

by CYNTHIA.J.MOGOLOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Cynthia! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 04, 2023

The agent was helpful and service was prompt. I waited in a clean, nicely furnished waiting area and all was pleasant. Thank you ! More

by joyceflowers364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Robert Brogden Buick GMC responded

Joyce, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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