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Robert Brogden Buick GMC - Service Center
Olathe, KS
1,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,860 Reviews of Robert Brogden Buick GMC - Service Center
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January 06, 2024
I can always trust the people here to take good care of my car, and keep me informed when I need to understand what’s needed to keep it running well. my car, and keep me informed when I need to understand what’s needed to keep it running well. More
by kpfaith
Verified CustomerEmployees Worked With
Max Romine
January 05, 2024
Lee was great at taking care of my service needs. They were on time and very explanatory. They were on time and very explanatory. More
by WZERGER
Employees Worked With
Other Employees :
Lee Habiger
January 04, 2024
I have been a customer of Robert Brogden for more than 15 years. My recent service was on time, and I was in an out with no issues. The service representative was friendly, knowledgeable, and told me what to years. My recent service was on time, and I was in an out with no issues. The service representative was friendly, knowledgeable, and told me what to expect. My major complaint is that corporate or the dealership has made a decision to not accept personal checks. I much prefer to "pay as I go" for maintenance on our vehicles and am disappointed that after all these years of paying with a check, the only method of payment appears to be a credit card. More
by HAMLERS
Employees Worked With
January 04, 2024
Best service I ever had. I was at another dealership and they tried to fix the problem my car had and they failed. Robert Brogden GMC solved the problem in one day and I wa I was at another dealership and they tried to fix the problem my car had and they failed. Robert Brogden GMC solved the problem in one day and I was on my way. Very good service at a fair price. More
by astimegoesby76
Employees Worked With
January 02, 2024
Didn't get detail report about the free multi-inspection point or maybe they haven't done that during the service visit oil change. point or maybe they haven't done that during the service visit oil change. More
by Ray A
Employees Worked With
December 30, 2023
Nice folks good service. Prompt and knowledgeable professionals. I have been coming here for service for 10 years. Prompt and knowledgeable professionals. I have been coming here for service for 10 years. More
by JPHAR1967
Employees Worked With
December 30, 2023
Always exceptional people and pricing. Favorite GMC dealer in the metro. Couldn’t ask for a better experience. Favorite GMC dealer in the metro. Couldn’t ask for a better experience. More
by Xjdollar
Employees Worked With
December 29, 2023
Service department is less than desirable to work with. Service writers are in no hurry to help and are not very customer service oriented. The guys that do the oil changes and tire rotations lack general Service writers are in no hurry to help and are not very customer service oriented. The guys that do the oil changes and tire rotations lack general knowledge and or reading skills. I have had multiple issues with tire pressures being right on my truck after the service is completed. Door sticker recommends 60 front and 80 in the rear. Three separate oil changes and all the is done is the rotate the tires and add some air. Never once have those pressures met the door sticker. Plus I always check the lug nut torque and have to tighten lug nuts that are not tight. I have talk with the service manager Brian 3 times and I have gotten, I’m trying to make changes. Well it’s the same and nothing has changed over the past 10 months. More
by stevo1000rr
Employees Worked With
December 19, 2023
Fast service. Great people to work with. Everyone is very kind and helpful they are mindful of my vehicle’s needs Great people to work with. Everyone is very kind and helpful they are mindful of my vehicle’s needs More
by JENNIFER_KELLOGG
Employees Worked With
