Robert Brogden Buick GMC - Service Center
Olathe, KS
1,887 Reviews of Robert Brogden Buick GMC - Service Center
They always work hard to get me in & out as quickly as possible. I appreciate it! possible. I appreciate it! More
Filter needed changing but was not done. Didnt reset oil life and filter sensor. Wouldn’t price match tires from competitor. Couldn’t give estimate for faulty tire pressure sensor. We will b Didnt reset oil life and filter sensor. Wouldn’t price match tires from competitor. Couldn’t give estimate for faulty tire pressure sensor. We will be looking for alternative dealership in the future. More
They've had problems in the service dept in the past. But Todd is knowledgeable and very professional. He is the reason I will bring my service needs back to Brogden. But Todd is knowledgeable and very professional. He is the reason I will bring my service needs back to Brogden. More
Very responsive, organized and loaded with good inventory of multiple car and pickup options. Highly recommend. of multiple car and pickup options. Highly recommend. More
So easy to have the vehicle serviced at Brogden, staff is very welcoming and knowledgeable. Jenah was really helpful, even the system not showing the appointment she was able to get the truck in the schedule very welcoming and knowledgeable. Jenah was really helpful, even the system not showing the appointment she was able to get the truck in the schedule. More
Overall good experience. Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! More
Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! I would recommend anyone to get their GM vehicles serviced at Brogden! More
Great and timely service! Thanks for your good work! I don’t have any more words!! Thanks for your good work! I don’t have any more words!! More
Very helpful with a warranty on mirror. Great communication. I will definitely be going back for maintenance! Great communication. I will definitely be going back for maintenance! More
Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered under warranty but he involved his manager and they called their GMC representative. I have all my service work done at Brogden. Brian called me back in a very short time, told me that they had discussed the mouse situation with the GMC representative and agreed that this was not any fault of mine and that it would be covered under warranty with no cost to me. I am very appreciative of both Brian and the service manager for siding with me as the customer in this very unique situation. Thank you Brian! More