Robert Brogden Buick GMC

My new car experience My husband surprised me with a visit to the Buick dealership where in be known to me, he'd bought me a new car. The sales person made me feel like thi My husband surprised me with a visit to the Buick dealership where in be known to me, he'd bought me a new car. The sales person made me feel like this was MY day and he spared no effort to do so. I feel blessed that there is a small group of quality minded individuals that understand service. I will return as well as invite others to go and feel like their monies are well treated and their business is valued. More

Trevor in the service dept was very helpful . Trevor in service was great to work with. I had a few very minor things that needed fix in my purchase of mu 2015 buick enclave. I love tje car. Trevor in service was great to work with. I had a few very minor things that needed fix in my purchase of mu 2015 buick enclave. I love tje car. More

Very pleased My experience with this dealership and the salesmen involved was amazing. Very friendly and informative. They were never pushy and understood my time My experience with this dealership and the salesmen involved was amazing. Very friendly and informative. They were never pushy and understood my time was valuable. My salesman, Terry Cahill, was the best salesman I’ve worked with. Terry exceeded my expectations about the knowledge of the vehicle I purchased. Terry was patient and very thorough. The finance team was amazing and had everything ready for me to sign the following day so I didn’t have to wait around. This entire process from beginning to end was so smooth I didn’t have any complaints. I will always consider this dealership my first choice for myself and my friends and family. More

I keep coming back because they treat you right 5 soon to be 6 Denali’s from Jake (best salesman that takes care of his clients) Rod in Finance always make the paperwork painless. 5 soon to be 6 Denali’s from Jake (best salesman that takes care of his clients) Rod in Finance always make the paperwork painless. More

Excessive “Admin Fees” Agreed to pay full advertised price on used car. When we went to do the paperwork, Brogden added a never before discussed $500 admin fee. Asked to ha Agreed to pay full advertised price on used car. When we went to do the paperwork, Brogden added a never before discussed $500 admin fee. Asked to have it removed or reduced, (per Consumer Reports, $150-300 is customary and anything above is excessive). Salesperson, who forgot to mention the fee in initial discussions agreed to lowering cost of vehicle by $200. Sales Manager, Aaron Spearman, refused. This after we’d agreed on price, paid to have the car checked out and came to the dealership with financing in hand. There’s nothing worth $500 Brogden would have to do to close this deal. Their admin fee is excessive and Aaron Spearman knows nothing about customer service. We’ll never do business with him or Brogden. More

Great overall experience with this dealership Pres Taylor was very helpful and easy to work with. His knowledge of the car was very impressive. Overall experience with this dealership was very Pres Taylor was very helpful and easy to work with. His knowledge of the car was very impressive. Overall experience with this dealership was very positive. More

Pres Taylor salesman the best My sales rep , Pres Talyor was speedy, honest and didn't waste any of our time in the purchase. He was reasonable and gave us agood sales experience t My sales rep , Pres Talyor was speedy, honest and didn't waste any of our time in the purchase. He was reasonable and gave us agood sales experience thanks More

gret dealership! Great deal on our 2014 Cadillac escalade and great service from Broaden Dealership! Thanks Cliff and sales manager for working with us on finding gre Great deal on our 2014 Cadillac escalade and great service from Broaden Dealership! Thanks Cliff and sales manager for working with us on finding great vehicle for great price in our budget. Curt L. More

False Advertisement Last week I found a 2017 Sierra SLT on Robert Brogden’s website marked down $13,000. I called and talked to a salesman about the truck. He said they Last week I found a 2017 Sierra SLT on Robert Brogden’s website marked down $13,000. I called and talked to a salesman about the truck. He said they had several and we set an appointment for that afternoon. When I arrived no one could find the truck. He took me for a test drive in a like truck while they got the one I wanted ready. When we got back I was informed the truck had sold. I ask about them having several like it and was told only the one was discounted. Two days later I found a truck on their website discounted $20,612. It was a $56,750 truck with a sale price of $36,138. I called and talked to the Internet Sales Manager and was told that price was wrong. He said someone must have entered the discount wrong. I talked to four people at the dealership and everyone said the price was wrong and there was nothing they could do about it. Yesterday I looked on their website to see it they were still doing the ole Bait and Switch. I found a truck listed for $52,340 with a sale price of $6. I did waste my time calling on this one. The price could get entered wrong once but to keep doing it is False Advertisement. I have saved screen shots of all of these listing and have reported this to GMC. I have bought from Robert Brogden in the past but I don’t trust to ever buy from them again. More

Great used sales department Recently purchased a used vehicle. All of the salespersons were very helpful. Cliff Fitzpatrick was the sales person who who worked with me. I told Recently purchased a used vehicle. All of the salespersons were very helpful. Cliff Fitzpatrick was the sales person who who worked with me. I told him what I was looking for and he found exactly what I wanted. He was very helpful and did not "pressure" me into the sale in any way. More