Robert Brogden Buick GMC
Olathe, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Experience Had a great experience buying a car today. Quintin was very helpful and helped me find what I was looking for! I will definitely recommend Robert Brog Had a great experience buying a car today. Quintin was very helpful and helped me find what I was looking for! I will definitely recommend Robert Brogden in the future! More
new car We spent several hours looking for the right color combination no dark car and dark interior. john was very patient in looking for the right combo and We spent several hours looking for the right color combination no dark car and dark interior. john was very patient in looking for the right combo and eventually found it. It was running late and while they were reading the car we went to dinner and came back to pick up the car. Finally finished a little after 7pm. More
Best experience ever! I must recognize both of the men that helped me through the car buying process. I must admit I asked about 200 hundred questions & both Kevin & Aar I must recognize both of the men that helped me through the car buying process. I must admit I asked about 200 hundred questions & both Kevin & Aaron took the time to answer each question and several times I had the confused, I really don’t understand look but they took the time to explain in great detail. This was my 3rd car lot in one week and I was honestly ready to give up. Once I met these guys I changed my outlook & walked away with a car. God Bless you guys for your patience & taking the time to make sure I not only heard what you said but understood as well. More
Great Deal and Honesty Was just shopping around, but I came across a great deal that I couldn't pass up. Our salesmen (Toby Smith) made our car buying experience very comfor Was just shopping around, but I came across a great deal that I couldn't pass up. Our salesmen (Toby Smith) made our car buying experience very comfortable. The sales men give you the facts and than step back allowing you to decide what is best for you. More
Worst Experience My nightmare began on 3/31/18. First vehicle I got was a lemon. Took several weeks to get a replacement one. Among several other issues that happened My nightmare began on 3/31/18. First vehicle I got was a lemon. Took several weeks to get a replacement one. Among several other issues that happened during that time, my replacement vehicle temp tags expire on 7/1/18 I still have yet to receive paperwork to title it as of 6/15/18. So, I've made the first payment without even being able to title it. This has been the most horrific experience of my life and I've purchased several vehicles. There is no form of communication what so ever from several people at that dealership. My salesman was great until recently and now he won't even answer me. More
Broken promises on referral fees We have purchased two new vehicles at this dealership during 2010 through March 2018. We referred two people who purchased Buick Encore's in March 201 We have purchased two new vehicles at this dealership during 2010 through March 2018. We referred two people who purchased Buick Encore's in March 2018. Our salesman told us we would receive a referral fee for each person that purchased a vehicle. During several calls to the salesman, he always promises that they are working on it. After over three months, no payments have been received. Broken promises do not reflect well on doing business with this dealership. On June 23, 2018, the checks were received in the mail. We believe our salesman (Bob Myers) did everything he could do to assist us with our request. The problem may have been caused by administrative issues beyond his control. More
Friendly and Flexible Our experience was fast, friendly, and flexible - no pressure! Scotty was helpful in matching us with the right car. It was clean and well maintained! Our experience was fast, friendly, and flexible - no pressure! Scotty was helpful in matching us with the right car. It was clean and well maintained! More
My new car. Brogden Buick GMC in Olathe, KS is the best dealer we have ever leased and/or bought cars from in my 73 of living! Bob Myers is the greatest car sal Brogden Buick GMC in Olathe, KS is the best dealer we have ever leased and/or bought cars from in my 73 of living! Bob Myers is the greatest car salesman ever! More
Awesome!!! Our dealing with Brogden couldn't have been any better. The service with Eric Shaver helping us out because Ron Johnson wasn't available was great an Our dealing with Brogden couldn't have been any better. The service with Eric Shaver helping us out because Ron Johnson wasn't available was great and said he would tell Ron we were in and wanting to purchase the 2018 Encore. Still helped us like he was his customer. Such great service when not his customer. Ron was great. He heard we were coming in the next morning and sent us an email he would make things go smoothly and boy did it. Ron had every thing ready and all we had to do was sign off and wait on the financial part. When all signed off with financial he was super helpful telling us how everything worked on the Encore. Never had thatko nd of service from a dealer ever. Reason i always dreaded going to buy a car. Brogden and Ron will always be our dealership and will recommend both to all. Finance Dustin Hoskins was making sure we got the best deal and let us know what would best in extra options on the loan. Never had that explained to us like he did and what each level of options meant. Easy wow yes. He was thorough and efficient and made signing for this beautiful car wonderful. We meet Ivan as well. Your staff was so nice and willing to help no matter what. Ivan was even willing to talk when we showed up to sogn for the car. Thank you all for the wonderful experience and our beauty of a Car! So greatful we stopped when we saw the sale signage!!! Thank you, Debra and Guy Motes More
our experience bob was great. he made us comfortable. with his help he made our buying decision easier. the transaction itself went smoothly. thank you again ann a bob was great. he made us comfortable. with his help he made our buying decision easier. the transaction itself went smoothly. thank you again ann and jeff More