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Robert Brogden Buick GMC

Olathe, KS

4.7
5,404 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,404 reviews

November 10, 2018

Great Buick Encore. Great people and service Bought 2018 encore and love it. I Have free service for the first 2 years and they could not have been nicer and very fast More

by JMBZMBASB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 12, 2018 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 10, 2018

Curtesy car You xxxxxxx forgot to send a curtesy car and I waited 2.5 hours you to show up. Left 2 voice mails and finally had to call front office to get back to More

by SCOTTGAMERL1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cody Carey
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Scott, we are very disappointed by the incident that you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

November 10, 2018

My Daughter's First Car Buying Experience Professional and Personable service made this experience for her excellent and exciting. She was able to bring her selection to you, talk about her op More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Preskuf Taylor
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 10, 2018

Clear, Simple, Straight forward & Kind Service Their great prices seem too good to be true, but they are true as advertised! I bought my second new car in 2 years from Pres because his friendlines More

by RedCarsRule
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 12, 2018 -

Robert Brogden Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 09, 2018

New Car Purchase Buying a new car is not my favorite thing to do but the experience was as bad as I thought it would be. The person I dealt with was Julius. He was eas More

by Lenexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Brown
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 09, 2018

VERY PLEASED WE HAD A VERY GOOD EXPERIENCE. SALESMAN PRINCE SPENCER WAS VERY PROFESSIONAL AND WE APPRECIATED HIS EXPERIENCE AND PATIENCE. WE FELT LIKE WE GOT A VER More

by allen.robertson1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Spencer
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 09, 2018

Love this dealership Jeramie is also polite, funny and helpful. He's always upfront with his customers and gets back with them in a timely manner. Wonderful experience. More

by kimw1174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramie Albin
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 09, 2018

Oil change and tire rotation Did an excellent job on servicing my 2018 GMC Canyon!!!! Service appointment right on time. Got me out in a little over an hour Perfect timing. More

by RMILROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson, Cody Carey
Nov 12, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 09, 2018

Good service prompt attention Good prompt service thank you they got me in in a timely manner and told me what the problem was waiting on the part to come in in the next day or two More

by ROYCHARLESFOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 12, 2018 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 09, 2018

Fast and professional service. Treated as valued guest as soon as I pulled in for service. Work was completed quickly and accurately. It was a pleasure to work with Robert Beaver. More

by LuvBuicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Beaver.
Nov 12, 2018 -

Robert Brogden Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Craig Blacklidge - General Manager - (913) 782-1500

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