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Robert Brogden Buick GMC

Olathe, KS

4.7
5,403 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,403 reviews

November 21, 2018

Great experience. Would definitely recommend. The whole process was easy. I immediately got an appointment set up. When I came in I met Julius and he made things very simple and he never pressured More

by lacieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Davis, Julius Brown
Nov 21, 2018 -

Robert Brogden Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 21, 2018

Great service Staff was very respectful and attentive with me and family. Salesman worked with me to find me the best deal possible. I didn’t have time to go throug More

by GABRIEL23VADELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, John Greenquist, Don Davis
Nov 21, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 21, 2018

Obada I enjoyed being helped by Obada Mustafa. He was very responsive to my calls and various emails I sent He was also very knowledgeable about the GMC Si More

by TB12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obada Mustafa
Nov 21, 2018 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 21, 2018

𝐒𝐜𝐨𝐭𝐭𝐲 𝐬𝐚𝐯𝐞𝐝 𝐮𝐬 $𝟏𝟎𝟎𝟎 Well our experience was great at Robert Brogden and we love our new Yukon and Terrain very much. As with any dealership there are the times you might More

by Go Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Smith, Aaron Spearman, Kristen McCullough, Phil Skid
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 20, 2018

Great Service, resonable prices, Keep up the good work. Great Service, Great People, I do all my service here and will continue to do so in the future. Cody and Kristen have always been a pleasure to work w More

by JBURKEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey, Kristen McCullough
Nov 20, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, Craig Blacklidge - General Manager - (913) 782-1500

November 20, 2018

Not impressed. When we told them we wanted to go across the street and eat lunch while they did my oil change, They said if we left it would move from a 1 hour wait More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure, Cody Carey
Nov 20, 2018 -

Robert Brogden Buick GMC responded

Pennny, I'm sorry to hear that your last service appointment took longer than expected. We try our hardest to get our customers in and out as quick as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

Nov 21, 2018 -

Penny responded

Craig, it's not about rushing. It's about not moving me out of my appointment spot because I am not sitting in your waiting room. I had an appointment that they said when I arrived would take an hour until I told them I was going to lunch. He said, in that case it would be two hours. WTH.

November 20, 2018

Excellent Buying Experience Kevin Jackson epitomizes class and professionalism and made our buying experience enjoyable and personable. We left the dealership with a friend and a More

by BGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
Nov 20, 2018 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 19, 2018

drove by for a quick oil change and you guys accormodated me Appreciate your service. Good customer service, Keep the good work. Drove to Chevy McCarthy before coming to you guys and you accommodated me in for s More

by kkinyae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 19, 2018 -

Robert Brogden Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 19, 2018

Easy and AMAZING experience!! Obada Mustafa made my experience of buying my Cheve Traverse so very easy! Very patient with me, as this was my first time buying a care sense my husb More

by Nana9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley in finances , Obada Mustafa
Nov 19, 2018 -

Robert Brogden Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 19, 2018

My experience was excellent I drove over 6 hours to purchase my GMC Sierra 1500 pickup. I purchased it from Kevin Jackson. He was very professional, and he everything he said a More

by JIMD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
Nov 20, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Craig Blacklidge - General Manager - (913) 782-1500

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