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Robert Brogden Buick GMC

Olathe, KS

4.7
5,404 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,404 reviews

November 24, 2018

Great experience Buying a car is not always a pleasant experience but Pres was very friendly and able to get the deal done with very little stress. Really appreciated More

by Mtay25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 24, 2018

Great customer experience Press Taylor provided a great customer experience. No pressure sales. We were able to buy the car a week later after taking time to think. More

by Why123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 24, 2018

Oil Change Professional approach, easy to book on line, the service rep was very easy to work with and the work done in a timely manner. Waiting area was comfor More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramie Albin
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Thank you for the great review, Mike. Please come visit us if you need anything else, be it service or sales. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 24, 2018

Replaced thermostat JEREMY WAS VERY HELPFUL.. I FEEL I WAS TREATED VERY WELL AND DID NIT HAVE AMY ISDUES WITHBTHE VISIR. WORK WAS FONE QUICKLY ANS COURTESY CAR PROVIDED More

by KAG218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMY ALBIN
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 23, 2018

Oil Change - Delays I was really disappointed that an oil change was over an hour and forty minutes when having an appointment time. At one point, I asked my person how More

by dennisjheimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Dennis, I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

November 22, 2018

General Car Maintnance Quick, reliable service with a full series of car checks as part of a routine oil change/tire rotation. They also offer snacks in comfortable waiting More

by RBANNIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey, Kristen McCullough
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 22, 2018

No pressure love Pres We have purchased several new vehicles before..this is the 2nd one from Pres..he is a no pressure salesman. Called us today because of some incentive More

by JENWHITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 26, 2018 -

Robert Brogden Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 22, 2018

Easy and fast The buying experience was very easy and extremely fast. The sales man was not pushy or high pressure i Would definitely go back when I need another ve More

by TRUROPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 22, 2018

Another Encore Pres got me an offer I couldn't refuse. This is the second car I have purchased within a year from him. Thanks again, Pres! More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 26, 2018 -

Robert Brogden Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 21, 2018

2018 GMC Sierra Stuart Williams was my salesman, and I could not have been happier. Very easy to work with, and was respectful of my time which was refreshing. Great More

by Aj23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Williams
Nov 21, 2018 -

Robert Brogden Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Craig Blacklidge - General Manager - (913) 782-1500

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