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Robert Brogden Buick GMC

Olathe, KS

4.7
5,404 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,405 reviews

November 30, 2018

Great experience Kevin Jackson was great to work with. Answered all my questions and demonstrated all the safery equipment on my new Buick. Would highly recommend! U More

by Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
Dec 04, 2018 -

Robert Brogden Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 30, 2018

First new car service Kristen did a great job Introducing me to the service department and procedures. She also showed me the customer waiting area and the beverages availa More

by Stu
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Dec 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 30, 2018

Always Great Service Kristen was my Service expert and she handled everything fast and friendly as always. She looked up my service agreement since I always forget what m More

by TIMMYDMEANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Dec 04, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 29, 2018

Failed to evaluate and resolve an engine malfunction light Took car to dealership for engine malfunction light. Service said it was a frozen shutter from winter ice but did nothing to eliminate ice or ensure t More

by tomcaroloew
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy
November 29, 2018

Best sales have ever experienced with vehicles! Was greeted right as walked in the door by Pres, showed him which vehicle I was interested and he started right away. They were upfront with pricing j More

by Fire1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon , Preskuf Taylor, Mark Stant II
Dec 04, 2018 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 29, 2018

oil change The oil change and recall took a bit longer than I thought it would. Otherwise I was happy with the customer service that I received. More

by OWELL1232000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember any of their names, I am not good with names. If I was upset about anything I would get names!
Dec 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 29, 2018

Great Experience Kevin was wonderful and made the process fast and easy. I got a great deal and got the car that I wanted from the sale. More

by jennymcguire24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
Dec 04, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 28, 2018

Quick, professional, friendly. In and out in good time. These people keep pretty darn busy the entire time we were there. Sorry I don't remember names. The young man at the far More

by SEAFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey, Kristen McCullough
Nov 28, 2018 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 28, 2018

Great experience I have always been a Chevy customer but when I saw the Buick Encore I was ready for a change. Thanks to Prince S. He found my car and took great care More

by TLCAIN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prince Spencer
Nov 28, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 28, 2018

In and out, completed on time! They completed everything on time and did not try to sell me anything I didn't need. I appreciate that when you make an appointment, they stick to th More

by Skeatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 28, 2018 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

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