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Robert Brogden Buick GMC

Olathe, KS

4.7
5,410 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,410 reviews

February 23, 2019

Good to do business with This was the first vehicle I purchased from Robert Brogden GMC and I will be looking at them again when it's time for my next vehicle. More

by first timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson, Lee Hockensmith, Jason Carnes
February 22, 2019

Service excellent. Billing questionable. Got the car right in and out. Explained repair costs and honored my coupon. Just had question on additional "shop fees" added to bill. Needs to be More

by LPREU25
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
February 22, 2019

Kristie provided outstanding service! My truck broke down with what appeared to be transmission or differential problems. When it arrived at Robert Brogden on the flatbed truck, Kristie wa More

by john gyllenborg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
February 22, 2019

Bought a used Chevy Silverado Honest, knowledgeable, and helpful. Had a great experience with Jeff - he was patient and had answers for all of my questions. He made sure I had all More

by Cody113
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Briggs
February 21, 2019

Lots of vehicles to see and chose from Just go to there website and you can see all the great deals they are offering. Great way to communicate to sales advisor exactly what you are looking More

by AHSTRODE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor, Lorie Hudnall
February 21, 2019

Great customer service I am always treated with genuine respect, courtesy, and professionalism. The staff consistently go out of their way to ensure my experience is top no More

by Michael Habiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Rutledge, Jeramie Albin
February 20, 2019

Oil change Robert Brogdan has changed the oil in my truck multiple times now since I have moved to the area. They are always fast and do an amazing job! I would More

by beerad87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
February 20, 2019

Slow service and lack of customer service The actual service of my vehicles is always top notch. It was the speed of service that was not at the usual high level on my latest visit. I saw that More

by OP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
Mar 13, 2019 -

Robert Brogden Buick GMC responded

We're very sorry you had an unpleasant experience. We value your feedback and will discuss this situation with our staff immediately so we can improve. We hope you'll give us another chance to earn your business. Sincerely, Craig Blacklidge General Manager (913) 782-1500

Mar 13, 2019 -

OP1 responded

Ah, the sincerity of a canned response. Modern day customer service at it's best.

February 20, 2019

Pontiac Solstice Sales personal went out of their way to accommodate me. The financial department not so much. Mishandled several things but we were finally able to ge More

by BGAMEBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Jeff Alstatt, Kevin Jackson, Jeff Alstatt
February 20, 2019

Slow service I’ve had four or five scheduled appointments for an oil change and tire rotation and three of those appointments have taken a full two hours. Each t More

by kctaylor58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
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