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Robert Brogden Buick GMC
Olathe, KS
5,416 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models.
And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need.
Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,416 reviews
July 31, 2019
Excellence from start to finish! My service experience couldn't have been better. From check in to check out, the process was easy, efficient, and satisfying. I continue to be impr My service experience couldn't have been better. From check in to check out, the process was easy, efficient, and satisfying. I continue to be impressed by the quality of personnel at this dealership. More
by GMHARRELL
Verified CustomerEmployees Worked With
Ernesto Arrellano, Ernesto Arellano
July 31, 2019
Quick service Brought car in, short wait to diagnose the problem. Car was done by 5:30 and I had air conditioning again!!! Was very happy to see Jason McClarrinon Brought car in, short wait to diagnose the problem. Car was done by 5:30 and I had air conditioning again!!! Was very happy to see Jason McClarrinon back, he got me all taken care of! More
by SROMPREY
Employees Worked With
Kristie Brown, Jason Mcclarrinon
July 29, 2019
Recall & General Maintenance Service As usual, everyone was extremely helpful. The service appointment took less time than what was expected. A great experience. I will keep going back fo As usual, everyone was extremely helpful. The service appointment took less time than what was expected. A great experience. I will keep going back for future services. More
by jelmo79
Employees Worked With
Jason Mcclarrinon
July 28, 2019
Used Passat TDI purchase I worked with Jeff Alstatt for my visit. I knew what I wanted to look at and he had both cars ready when I got there. My father and I both test drove I worked with Jeff Alstatt for my visit. I knew what I wanted to look at and he had both cars ready when I got there. My father and I both test drove each car and Jeff was patient the whole time. He did not pressure us with his presence and let us take our time to critique and inspect each vehicle. This made me feel very comfortable in making my decision. More
by alecpassat
Employees Worked With
Jeff Alstatt
July 28, 2019
Superior Experience What an EASY experience! We visited the dealership to just look and was not pressured to buy! We came back a month later and purchased due to the no p What an EASY experience! We visited the dealership to just look and was not pressured to buy! We came back a month later and purchased due to the no pressure experience! Mr. Taylor was quick to get all areas of the buy completed. We arrived at 9:30 on a Saturday and had our new truck home by 11:15 the same day! More
by Jennifer B.
Employees Worked With
Preskuf Taylor, Kindra Ward
July 28, 2019
My review Service was fast and friendly. The agent was very easy to work with although she did not inform us of online specials when asked. She was not there Service was fast and friendly. The agent was very easy to work with although she did not inform us of online specials when asked. She was not there when I picked up my car so I could not ask if any specials were applied. More
by jcskybird
Employees Worked With
Kristie Brown, Allison Leach
July 27, 2019
Great experience purchasing a new car at this dealership. Pres Taylor was very professional and we will definitely recommend this dealership to friends and family purchasing a new car at this dealership. Pres Taylor was very professional and we will definitely recommend this dealership to friends and family More
by Bbow
Employees Worked With
Preskuf Taylor
July 27, 2019
A most Awesome Blessing and Experience I had decided on Tuesday that it was time to trade my 2007 Chrysler in for a newer and larger vehicle...I looked on line in their website and found my I had decided on Tuesday that it was time to trade my 2007 Chrysler in for a newer and larger vehicle...I looked on line in their website and found my vehicle...I called Phill Skid on Friday after work...came up to the dealership...met Jeff Alstatt my salesman...I test drove the car and they checked mine...they gave me a great trade in value...met Jason to sign papers and I was home with a great deal and a great car...Super Friendly...best experience I ever had.... Thank You All So Much and Thank God More
by Mark C 77
Employees Worked With
Toby Smith, Phil Skid, Jason Carnes, Jeff Alstatt
July 27, 2019
Trusted Quick service & friendly staff. Throughly went over service and completed the work in the time frame promised. We will continue to use Brogden service Quick service & friendly staff. Throughly went over service and completed the work in the time frame promised. We will continue to use Brogden service for our vehicles. More
by tiffers79
Employees Worked With
Ernesto Arellano, Jason Mcclarrinon
July 26, 2019
Not pleased at all! I am totally disappointed in GMC Corp. and Robert Brogden Buick GMC. When I purchased my 2015 Yukon, I also purchased an extended warranty that was h I am totally disappointed in GMC Corp. and Robert Brogden Buick GMC. When I purchased my 2015 Yukon, I also purchased an extended warranty that was hyped as a 7 year/75,000 mile bumper-to-bumper for almost $4,000.00. The vehicle came form the factory with running boards installed. No one has every gotten into the rear passenger seat in this vehicle until my wife was trying to get in this July. When she put her foot on the running board, it sagged down at the back and she was lucky that she did not fall because of it. I took the vehicle to Robert Brogden and a technician looked under the running board an found that the rear bracket was missing and that it appeared that it had never been installed. I enquired about putting a new bracket on and was told that the bracket was not replaceable because it was a part of the running board, that the entire running board would have to be replaced. When I told the service writer that it was under the 7 yr/75k bumper-to-bumper, I was informed that the warranty would not cover it because it was "trim" and trim is not covered under the warranty and that the warranty was no bumper-to-bumper anyway. I am disabled and I purchased this vehicle because it has the safety features I need and because I am able to get in and out of the door opening. I purchased it as the last new vehicle I would probably ever purchase, so I wanted a reliable vehicle and since I would be keeping the vehicle for a long time I was very specific when I asked about the extended warranty and was assured that it was bumper-to-bumper and would cover everything for 7 years or 75,000 miles, which every came first. I have been a devoted GM customer for most of my adult life, having purchased several new GM vehicles, and I have always taken those vehicles back to the dealership for service and maintenance so to say that I was extremely disappointed is an understatement. I was quoted a price of $650.00 for the running board plus labor to install it. The running board had to be repaired so I inquired if I could check to see if I could purchase it and bring it to the dealership for installation. I was told that I could do that and the installation charge would be about $80,00. I purchased the running board from GM Parts online and when I received it, I took it to the dealership for installation. When I was presented with the bill after installation, the charge was $100.00 plus a charge of over $15.00 for misc. More
by GSROGERS
Employees Worked With
Kristie Brown, Travis Burge
