Robert Brogden Buick GMC

new truck purchase Very pleased with my new truck. My salesman was very knowledgeable and treated me with respect, I would recommend this salesman to anybody. Jeff wante Very pleased with my new truck. My salesman was very knowledgeable and treated me with respect, I would recommend this salesman to anybody. Jeff wanted to get things done for me. More

Easy experience! I was in a lease and it was at the end of the term. I do not like going in and dealing with persistent salesmen. I worked with Pres Taylor and he was I was in a lease and it was at the end of the term. I do not like going in and dealing with persistent salesmen. I worked with Pres Taylor and he was very easy to work with. He made the process painless and explained everything that I needed to know about the potential new vehicles. It was a very easy experience. Great Job Pres! Thank you very much! More

Great experience! Bob was so easy going and great to work with! He did a great job listening to our needs and getting us into a great looking new car!! Thanks Bob!! Bob was so easy going and great to work with! He did a great job listening to our needs and getting us into a great looking new car!! Thanks Bob!! More

Awesome! Bob was very helpful and made our experience very enjoyable! He was able to answer all of our questions and was very professional. I would recommend h Bob was very helpful and made our experience very enjoyable! He was able to answer all of our questions and was very professional. I would recommend him to everyone! More

Pretty Quick, Friendly Service They got my Buick Encore in as quickly as they could. It was a catalytic converter, which turned out to be covered by my warranty! I appreciate that t They got my Buick Encore in as quickly as they could. It was a catalytic converter, which turned out to be covered by my warranty! I appreciate that they checked about the warranty before charging me. More

Close but no cigar this time Had warranty work done on my GMC 2500HD. Had to drop off and take shuttle home as my wife was ill. Got a call mid morning saying that part needed woul Had warranty work done on my GMC 2500HD. Had to drop off and take shuttle home as my wife was ill. Got a call mid morning saying that part needed would not be in until next day. Since I work we agreed to pick me up at 4:00 PM the next day. THEY FORGOT!! Had to call and was told they didn’t know I had to be picked up. They were doing training that day was the excuse. Finally got picked up and got my truck only to have to reset all my clock dates etc......it’s the little things that make good customer service. Just saying!!?? More

Coolant leak Took truck in on Saturday morning and had new lower intake manifold gasket installed. Was back on the road in a few hours with no leaks so far. Took truck in on Saturday morning and had new lower intake manifold gasket installed. Was back on the road in a few hours with no leaks so far. More

Great experience!! Was able to get all of the financing done over the phone on my lunch break, saved so much time sitting at the dealership. Phillip was a joy to work wi Was able to get all of the financing done over the phone on my lunch break, saved so much time sitting at the dealership. Phillip was a joy to work with, professional, helpful, honest, worked with me to get me the car I really wanted. Will definitely go back. I wish I could remember everyone we worked with, They were all wonderful! More

Poor workman ship and communication I went in for a repair of a selonoid and in the process the spring to the gearshift was lost. I was left with a ball point pen to use as the method t I went in for a repair of a selonoid and in the process the spring to the gearshift was lost. I was left with a ball point pen to use as the method to shift gears. I had an appointment with another dealer the next day to do insurance repairs and when I arrived for my collision repair the Service Manager refused service due to the ball point pen shiftier. He said it was a liability and would not take the chance to due repairs with an unapproved and in his opinion dangerous situation. I had already rented a car from avis to use for the time of the collision repair I did speak with the service manager before leaving the dealership. I was left with the impression that he didn't seem to feel the situation was any concern. After a lengthy conversation he did offer a car to use while they tried to locate a spring. After more unsatisfying conversation I was left with the offer of a $50 check or $100 service credit. I did not accept either as I was rightly concerned that if I did accept the offer the repairs would not be completed. The next day a spring was located and I left it to be fixed-losing more time off work. When I picked up the car the gear shift was replaced but i was still missing the protective cover for the gear shift. It was explained that the new part could be located. I have not heard from anyone at the dealership that the part has been located and i could come in the have it repaired. I part was on the car when I brought it in-I just assumed it would be replaced. I assume that the part was never ordered and the ticket was closed out More

Ask for mr, briggs They were very helpfully even when juggling customers. I was in and out pretty quick and we came to an agreement fast. Also gave me a fair deal. They were very helpfully even when juggling customers. I was in and out pretty quick and we came to an agreement fast. Also gave me a fair deal. More