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Robert Brogden Buick GMC

Olathe, KS

4.6
5,092 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,092 reviews

April 12, 2021

The girls in the service department are very courteous, friendly, polite & helpful. Very knowledgeable & willing to help us with futures on the car we didn’t understand. More

by KLEINPLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Robert Brogden Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 12, 2021

Our sales rep Melissa was absolutely amazing. We were several hours away and drove here and the service of her and the dealership blew our minds. The finance process was super quick. The sales manager wa More

by Andi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mellissa Rodriguez
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to provide such great feedback, Andi. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Melissa was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Robert Brogden Buick GMC Team

April 12, 2021

The dealership as a whole was great to work with. I am self employed, so sometimes financing can be a little sticky. The dealership made the car buying process seamless and less stressful than previous ex More

by slborjas87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Boliere
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your feedback regarding your experience at Robert Brogden Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Robert Brogden Buick GMC Team

April 12, 2021

Yusaf was great at helping me pick out a new car! He wasn't pushy at all which is always the worst part about buying a car. Great experience with Yusaf's help! More

by STARLINGMEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yusaf
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Jason will be a fierce advocate for you to get the vehicle you want at a fair price. Jason listens to your needs and will move mountains to make sure you are satisfied. Todd and the management team ar More

by Joshdpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes, Todd Chenault
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving this remarkable feedback, Josh. We appreciate your comments and are happy to hear that Jason, Todd, and Terri were able to meet your needs. At Robert Brogden Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Absolutely key employee that you have is Alison. Unbelievable experience in such a young woman. I have always been treated better than the average person in all my acquisitions. And overwhelmed wi More

by MRICEWYANDOTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for leaving this awesome review. Allison truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient and hassle-free experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Very pleasant experience. Marcus did a great job a d would recommend him Snd your dealer ship to any one who asked us about our car More

by WTADAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Sutton
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Good service. Great and friendly service staff. Good shuttle service. I can't think of anything else to say. Why must I get to 25 words? More

by mfessler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Is always nice to bring your vehicle and know that everything will be taking care with any problems , plus the service department is amazing , thank you for everything More

by eloybriseno957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2021

Kristie and Allison are great to work with. Robert Brogden parts department was able to price match. I would go there again for future service. More

by DJPACHECOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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