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Robert Brogden Buick GMC

Olathe, KS

4.6
5,092 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,092 reviews

May 01, 2021

I’m disappointed that I couldn’t get all of my services done on the same day. They didn’t tell me that they changed their loaner car program so they had no loaners available in order for me to leave my tru More

by KariH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you for the great feedback, Kari! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

May 01, 2021

Pres Taylor was great. The sale was easy and quick. The only issue was the truck was left in demo mode and they was tape and scuff marks on the back of the truck. Now we have to return to get the truck out More

by BJENSEN984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

May 01, 2021

. Great inventory. Obama was professional, friendly and . Great inventory. Obama was professional, friendly and organized. Excellent customer service!!! Great overall experience. Terrie with finance More

by erikanail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obada Mustafa
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

Mr. Taylor was good to work with -- friendly, courteous, knowledgeable, attentive, etc. Getting to the set price is always a real drag and the paperwork takes toooooo long. More

by larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Apr 30, 2021 -

Robert Brogden Buick GMC responded

To say thank you is not enough, Larry! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Robert Brogden Buick GMC again! Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

What a great experience! Thanks to Spencer, we found the right truck at the right price and with great customer service. We will definitely buy from Brogden GMC again. They had a huge selection of vehicl More

by tabsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Wagner
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Spencer really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

I purchased my Acadia here. Have had only positive experiences with the people I have come in contact with over the seven years I've had my SUV. More

by montey5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Apr 30, 2021 -

Robert Brogden Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

The service assistant was very polite and courteous. The services were performed very timely. I was notified via text and email letting me know when my vehicle was ready. I will definitely use Robert Brog More

by Cobra2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

Always a good experience when I bring my vehicle in for servicing. On my last visit, I explained right at the start that I had about an hour to get oil changed. Allison jumped right on my truck and had me More

by DGARDNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

Spencer Wagner was very knowledgeable, polite, and helpful. He was able to help us find the right car for a good price. I would definitely recommend him and this dealership. More

by Arya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Wagner
May 03, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Robert Brogden Buick GMC Team

April 30, 2021

Salesman was extremely pushy and was hesitant to answer questions before paperwork was signed. He seemed to be very annoyed when I wanted to learn more about the vehicle that I was purchasing, but acted l More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Sargent
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preskuf Taylor
May 03, 2021 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

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